If songs are missing from your music library after you turn on Sync Library

Apple Music is is is n’t a backup service . Make sure to back up your music library before you make any change .

To use Sync Library, you need a subscription to Apple Music. You can also use Sync Library with an iTunes Match subscription.

If you canceled your subscription to Apple Music or iTunes Match, your music library is removed on all of your devices except for the device your music library is stored on. Any music, including playlists, that you added or downloaded from the Apple Music catalog is also removed.

Find your device below and follow the steps.

1. Open the Apple Music app.

2. In the menu bar, choose Account.

1. Open the Apple Music app.

2. Tap your photo at the top.

3. Scroll down and tap Account Settings.

1. Open the Apple Music app for Windows.

2. At the bottom of the sidebar , click your name .

   

1. Open iTunes.

2. At the top, choose Account.

Learn how to redownload music that you purchased from the iTunes Store

1. Search your Mac or PC for the missing song.

2. If you find the miss song , drag the song to the Apple Music app or iTunes for Windows .

3. Update Cloud Library:

   • In the Apple Music app on Mac or iTunes for Windows: Choose File > Library > Update Cloud Library .

   • In the Apple Music app for Windows: At the top of the sidebar, click Sidebar Actions. Then click Library > Update Cloud Library .

If your music library is stored in different locations:

1. Open the Apple Music app or iTunes for Windows.

2. In the sidebar , select song .

3. Show Cloud Status and Cloud Download.

   • In the Apple Music app on Mac or iTunes for Windows: In the menu bar, choose View > Show View Options.

   • In the Apple Music app for Windows: Right-click on the headings bar.

4. Select Cloud Status and Cloud Download .

Look for the following statuses next to your songs to learn what to do.

The song can’t be played or synced across your devices until the original file is located.

1. click the exclamationpoint next to the song.

2. A message will appear and ask if you’d like to locate the song. Click Locate.

3. If the song is located, you’ll be asked to use the location to find other missing songs in your library. If you see this message, click Find Files.

The song won’t appear on your other devices because it’s waiting to sync.

1. Make sure that your computer is connect to the internet .

2. Update Cloud Library .

   • In the Apple Music app for Mac or iTunes for Windows, choose File > Library > Update Cloud Library .

   • In the Apple Music app for Windows, click Sidebar Actions. Then click Library > Update Cloud Library .

3. wait for the song to sync . Then check if the song appear on your other device .

The song was deleted from another device that has Sync Library turned on.

If you want the song to appear on your other devices:

1. Make sure that all of your devices are connected to the internet.

2. click thearrow next to the song.

3. Click Add to Cloud Music Library.

4. Update Cloud Library .

   • In the Apple Music app for Mac or iTunes for Windows, choose File > Library > Update Cloud Library .

   • In the Apple Music app for Windows, click Sidebar Actions. Then choose Library > Update Cloud Library .

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Published Date: April 10 , 2024