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2024-11-26 So, I tried logging out and logging in several times, I even created another account but it still remains the same. As I said, I tried on several diff
So, I tried logging out and logging in several times, I even created another account but it still remains the same. As I said, I tried on several different cell phones, poco x3, mi11, redmi 9, on my computer and notebook but the synchronization doesn’t work.
I can access notes on my cell phone, but I can’t synchronize notes or contacts with the cloud. When I try to enter via computer or notebook, I arrive at the same part as you, but when I click on something the page just keeps loading.
The first image is when I enter the cloud, before clicking on something. That black square in the left corner of the screen is saying “Unable to log in. Try this: Update”
The second image is when i click on something, in the notes for example. The page just keeps loading and asks to refresh and try again
But I have news, Xiaomi support responded to me by email, here is the message:
————————————————————————————————————————————————————————————————————
Dear Sir/Madam,
Hello, Greetings from Xiaomi Customer Support! This is Diana.
We at Xiaomi value your trust and we apologize for the inconvenience. Rest assured that we’ll assist you on this. And we would be grateful if you could share your country/region with us.
Thanks for your feedback, the server is updating, which may cause sync failure. Please try again after 48 hours.
We appreciate your cooperation and support to Xiaomi.
Best Regards
Xiaomi Global Email Service
If you have any other questions, welcome to visit again. Always believe that something wonderful is about to happen!
Follow Twitter@XiaomiSupport to get latest product tips and service information.
https://twitter.com/XiaomiSupport
——————-邮件原件——————-
She said that the system is being updated and this may affect the synchronization, it was supposed to try again after 48 hours.
If you enter the Xiaomi cloud website and click on the bottom of the website where it says “server status” you will see all the services that are unavailable or working.