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Install VPN on Windows

2024-11-11 NOTE: Administrator privileges are required to install the Cisco AnyConnect client. If you do not have administrator access to install software on you

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NOTE: Administrator privileges are required to install the Cisco AnyConnect client. If you do not have administrator access to install software on your computer, contact the IT Help Desk at (585) 275-2000 or your local IT administrator for assistance.

Before connecting to VPN, remove your previous UR VPN connections (profiles) in other VPN applications or your computer’s built-in VPN client. If you previously used another VPN client to connect to the University network and do not use it to connect to other non-UR networks, uninstall it from your computer.

Enroll in Duo two-factor authentication, which is required for VPN access. If you have already enrolled in Duo, skip to step 3.

  • Enrollment tutorials and more information about Duo are available on the Duo website.

Go to the VPN login page.

Due to Chrome’s security settings, Firefox or Internet Explorer are recommended

Enter UR Active Directory ( UR AD ) username password . Duo Method field , enter following commands indicate like authenticate :

  • push  – Receive push notification Duo Mobile app smartphone tablet .
  • SMS – Receive authentication passcode text message mobile phone .   you is received received text message , – enter NetID password VPN login screen , enter passcode Duo Method field .
  • phone – Receive a phone call—you must press a key to verify you received the call.

Install VPN on Windows

Click Download client, then authenticate through Duo on your device.

When the application installation window pops up, click Run.

Install VPN on Windows

If you are asked to allow Cisco AnyConnect to access your computer, click Allow.

Install VPN on Windows

The installation will begin, and Cisco AnyConnect will be installed on your computer.

If you are using Internet Explorer and receive this error message:

“ Failed install AnyConnect Secure Mobility Client process running protected mode perform install . secure gateway added Trusted Sites Zone Internet Explorer . VPN connection established . ”

Go to Tools > Internet Options > Security. Click Trusted Sites > Sites, then add *.rochester.edu to the list.

Once the installation is complete, you will automatically be connected to VPN.

Install VPN on Windows

 

You is see VPN icon ( gray circle gold lock ) system tray .

Follow this tutorial to Connect / Disconnect VPN on Windows.