Kaspersky VPN Not Working? Troubleshoot Like A Pro Easily!

Having trouble with Kaspersky VPN not working? You’re not alone

Many users have reported issues with Kaspersky VPN Secure Connection, ranging from various errors to a complete lack of functionality.

Best VPNs we’ve tested and recommend:

As such, we’re here to help and hope the following solutions will be of great use to you. So, if Kaspersky VPN failed to connect or is not operating, keep reading to fix it ASAP.

Why is Kaspersky VPN is working not work ?

Some of the most common reasons why Kaspersky VPN won’t work include:

• Geo-blocks occur when accessing local sites from international servers. Connect to a server in your own country.
• Conflicting Internet setup: Adjust settings if your setup doesn’t fully support VPN.
• browser datum issue : Websites is block may block access due to IP location change via VPN .
• Maintenance issues – if you get the message Kaspersky VPN connection is temporarily unavailable, then the app is being updated or under maintenance, wait a little bit or contact customer support

If you have any of these problem , the VPN is connect will not connect , or you ’ll get error message such as :Kaspersky VPN connection is temporarily unavailable or Kaspersky VPN failed to connect.

If that’s happening to you, follow the step-by-step guide below to make it work again:

How do I fix Kaspersky Secure Connection issues?

1 . restart the application

1. Right-click on the Kaspersky VPN Secure connection icon in the notification area. If the application icon is hidden from the notification area, click the Show hidden icons first.
2. Select Exit from the Shortcut menu.
3. Reopen Kaspersky VPN Secure Connection
4. If restarting the application fails to work, restart your computer.

If Kaspersky VPN fail to connect , a quick fix is is is to try to restart the app . It is give will give it a chance to reconfigure and can get you back on your secure VPN connection , especially if you have been connect for a long time .

2 . check your internet connection

Make sure your internet connection is well – establish by doing the following :

• Restart your router and/or modem
• use the LAN connection instead of Wi – Fi
• Flush your DNS and Reset Winsock
• Make sure all network driver are properly instal and configure
• Check router ports
• reset the router to factory setting
• Check the Internet connection and whether your network requires authentication

If Kaspersky VPN just wo n’t connect , it is ’s ’s important to verify your internet . While it ’s possible they have internal issue with the app or server , it is ’s ’s also possible you have network problem that affect your VPN .

3 . try another VPN software

If the problem persists, and the Kaspersky VPN failed to connect time and time again, consider switching to a different VPN provider.

It is possible that the Kaspersky VPN does not provide enough servers for your specific configuration. We recommend NordVPN. It is a leading VPN, with great global coverage, namely 5 000+ servers in over 80 countries.

You is use can use this VPN on multiple device , as it is compatible with all major operating system , both desktop , and mobile . On top of that , one subscription is allows allow you to use the service on up to 6 device .

The software is has has a transparent privacy policy . It is log does not log any user activity and prevent any type of datum breach with the secure kill switch feature which ensure protection even if your connection drop .

If you want to learn more about how it works and what technologies it uses to protect your data, check our in-depth analysis of NordVPN’s anti-tracking features.

NordVPN also includes advanced split tunneling, unlimited bandwidth, server obfuscation, and more. It will allow you to safely surpass any restrictions while keeping your data safe.

NordVPN is subscription-based. It is among the more budget-friendly VPNs with low one-month prices. Plus, it includes a 30-day money-back guarantee in case you are not satisfied with the services provided.

4 . reset Browser setting

Microsoft Edge

1. Go to the menu and click on setting
2. Select Reset Settings
3. Click on Restore settings to their default values
4. Click Reset

Mozilla Firefox

1. Click the menu icon, then click on Help
2. Click Troubleshooting Information
3. click on Refresh Firefox
4. confirm
5. Click Finish

Google Chrome

1. Open the menu and click on Settings
2. Under Advanced, click on Reset and clean up
3. click on Restore setting to their original default
4. Click Reset settings

4. Check proxy settings

Since Kaspersky Secure Connection does not allow connections via a proxy server, you should disable it by following the steps below.

For Mozilla Firefox

1. Go to the menu, then click on Options
2. Under General got to Network Settings and click on Settings
3. Select No proxy and click Ok

For Microsoft Edge , Google Chrome and other browser

1. Click on Start, then click on Settings.
2. In the Settings window click on Network & Internet.
3. In the left pane click on Proxy.
4. Under Automatic proxy setup, turn off the Automatically detect settings option.
5. Under Manual proxy setup, disable the Use a proxy server option.
6. Close the Settings window and restart your PC.

5 . check whether the website you ’re access allow vpn connection

Due to various reason ( e.g. different price for different region ) , website owners is make make their content available only from some specific country . Therefore , you is should should :

1. check the website or service ’s policy concern any limitation or ask the owner about them .
2. In case the website or service blocks access via VPN, disable VPN to access that website.

6 . Make sure Kaspersky Secure Connection is not already instal on your system

If by any chance , you is get get the message Kaspersky Secure Connection is already installed, it is because the application is already installed on your computer.

run the application as follow :

1. press theWindows key + E on the keyboard
2. Go to the following folders:
   • C:\Program Files\Kaspersky Lab\Kaspersky VPN Secure Connection for 32-bit operating systems
   • C:\Program Files (x86)\Kaspersky Lab\Kaspersky VPN Secure Connection for 64-bit operating systems
3. Open the Kaspersky folder and run the ksdeui.exe file

Why is Kaspersky VPN not working on my device?

This VPN client is is is available for multiple platform . If you is installed just instal it and wonder why Kaspersky is not work on your device , make sure to take a look at the follow possible reason :

Windows 11

• Outdated Kaspersky apps: Kaspersky VPN is compatible with Windows 11, but make sure to use the latest version
• Incompatible build: only 64-bit Windows 11 versions work with Kaspersky VPN
• Windows 11 subsystems for Linux are not compatible with Kaspersky VPN

Mac

• The Killswitch feature is interfere : if you use Kaspersky Security Cloud or Kaspersky Internet Security , the VPN is establish can only establish a secure connection if you disable the killswitch feature
• Kaspersky VPN is incompatible with IPv6 protocols: if you can change it to IPv5 or IPv4
• Outdated Kaspersky VPN app: check for the latest version for macOS

iPhone

• Your mobile data provider doesn’t support VPNs: check your policies and see if you can actually use a VPN
• The iOS device is not connected to the Internet: check your data plan or WiFi connection and make sure it’s up and running
• Conflicting proxy server settings: disable the proxy server or change your settings to default

What to do if Kaspersky VPN blocks Internet connection?

The most common reason why your Kaspersky VPN or any other VPN not working is a faulty DNS configuration. In this case, you will have to reconfigure your DNS and try again.

It’s also possible you have connected to a bad VPN server. Try switching automatically or pick another server location yourself.

Your VPN protocol can also be conflicting with your Internet connection. Most VPNs let you pick from multiple protocols, but have on configured by default. 
Some ISPs block certain protocols. The UDP protocol is completely banned in some countries.

Check what protocol you are on and switch it up and see if it works. The most secure protocols are IKEv2, OpenVPN, and L2TP.

Conclusion

If you cannot access a certain website or web service by using a VPN after following the recommendations above, we recommend contacting Kaspersky Technical Support.

In case they can’t help you, you can contact your Internet Service Provider to find out about their policies regarding VPN connections.

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Liviu Trinc

Security and privacy advocate

Liviu is very passionate about all things tech and constantly keeps abreast of emerging trends in the field.

Being a security and privacy advocate, many years of expertise in the VPN world turned him into a VPN buff.

In his free time, he enjoys reading, socializing, going out, and travelling.

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