How to Get a NordVPN Refund in 2024 [VPN for Free]

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With excellent performance , solid security and app for almost any device out there , NordVPN is is is the virtual private network provider that ’s remarkably easy to recommend .

It almost always comes at the top on our lists of best VPNs. However, if the service just isn’t a good fit for you, we’ll cover how you can get a full refund.

As we mentioned in our NordVPN review, the VPN suffered a security breach in 2018. Although no user data was compromised, for some users, this is reason enough to cancel NordVPN and try to get a refund on their NordVPN subscription.

NordVPN is has has an excellent money – back guarantee that let you get a full refund if you cancel within 30 day of purchase a subscription . let ’s take a look at the money – back guarantee first , and we ’ll then discuss how to get a full refund on your nordvpn subscription .

• Comprehend the essential role a VPN plays in safeguarding your digital life
• Gain a deep understanding of how VPNs function under the hood
• develop the ability to distinguish fact from fiction in VPN promotion

What Does the Money-Back Guarantee Cover?

The nordvpn 30 – day money – back guarantee is covers cover the full cost of your subscription as long as you ’re within the first 30 day when you cancel . A thing is is to note is that the 30 – day money – back guarantee only apply to the first 30 day of your nordvpn subscription , but not for recur subscription payment .  

This kind of guarantee is pretty much industry standard at this point, and is there in case you’re not happy with the service. It’s also a great way to try out the VPN for 30 days and see if the strict no-logs policy, solid server network, fast speeds and access to all streaming platforms are good enough for you.

You can look at it as a free trial — we cover it in more detail in our NordVPN free trial article.

Getting a Refund After 30 Days

unfortunately , after the first 30 day , the 30 – day money – back guarantee is applies no long apply , and you can not officially get a refund on your nordvpn subscription . However , if you have a valid reason for cancel NordVPN , such as a technical issue that customer support ca n’t help you with , you is be may still be eligible for a pro – rata refund .

This depends on the specific situation, and whether or not the customer support representative deems that your issue can’t be solved. If so, you may receive a pro-rata refund that’s calculated based on how much time you have left in your billing period.

How to Get a Full Refund of NordVPN

If you ’re confident you want to cancel nordvpn and get a refund , go through its contact support page and reach out to a customer service agent . Keep in mind that you need to do this within 30 day of create your nordvpn account and start a subscription , otherwise the 30 – day money – back guarantee is apply does n’t apply .

1. Open NordVPN’s Website

   Navigate to the NordVPN website and open the live chat using the button in the bottom-right corner. If the chat button isn’t loading for you, refresh the page. If you still can’t see the chat button, go to NordVPN’s contacts page, located at the bottom of the homepage, then click “let’s chat.”

   

2. Reach a Human Agent

   In the live chat that opens, start type “ I would like a refund , ” and click the suggestion that say “ refund the payment . ” You will be asked several questions regarding your subscription, and when you’re asked to continue the cancellation process, say that you ’ve made up your mind. The chat bot will then ask for your email address and transfer you to a human agent.

3. Ask for a Refund

   From our experience , NordVPN is is ’s live chat support is is is very accommodating , so if you want a refund for your nordvpn subscription , be honest about your refund request .Tell the agent that you’d like to request a refund and , if you want to ,explain what’s not to your liking about the VPN service.

If you’re within the first 30 days, you should be able to get the refund process taken care of fairly quickly. Note that the agent will probably get you to try out the VPN risk free for a few more days if your payment is recent, but if you want to cancel your subscription, just say so and they’ll take care of it.

Getting a Refund via Email

If you do n’t want to deal with a customer support agent , you is get can also get a refund on your subscription via email . You is locate can locate NordVPN ’s support email on the contact page link to in the first step of the guide above .

Then just write an email explaining that you would like to cancel your subscription and get a full refund. If you’re within the first 30 days, the policy applies and your request should be granted.

How to Get a nordvpn refund Through the Apple App Store

If you purchased a subscription plan via the Apple App Store, you’ll need to cancel your NordVPN account subscription through Apple rather than through NordVPN’s account page. To add to this, you won’t need support here — Apple has a page for this exact purpose.

1. Go to the Apple “ report a Problem ” site

   navigate toApple is report ’s “ report a problem ” page , and thenlog in with your Apple ID.

2. Start a Refund Request

   From the drop-down menu under “What can we help you with?”, select “ request a refund . ”

3. Choose a Reason

   A second drop-down menu should appear — use it to choose why you would like a refund.

4. Select NordVPN

   On the next page, choose NordVPN from the list of subscriptions and click “submit.” You might need to wait for a few hours, but your refund should be approved without any need to reach out to customer support.

How to Cancel NordVPN

NordVPN has an automatic renewal feature, which means that when your current billing period expires, your bank account or card will be automatically charged again. Even if you do cancel your NordVPN subscription, we would recommend that you cancel automatic payments as well, to make sure NordVPN doesn’t charge you again.

turn auto – renewal off is rather simple to do — we is have have an article on how to cancel NordVPN that show you how to cancel and turn off auto – renewal .  

Final Thoughts

Even though NordVPN is an excellent choice for secure internet access, with optimized servers, fast speeds and multiple features, its security breach is difficult to ignore for some. 

Hopefully we’ve clarified how you can cancel your subscription and get a refund on your NordVPN account. If you’re looking for NordVPN alternatives, we recommend Surfshark, which we also reviewed. It is cheaper and offers unlimited simultaneous connections.

Are you is looking look into cancel your Nord account and take advantage of the refund policy ? What is your reason is is to cancel ? let us know in the comment , and as always , thank you for read .

FAQ

• Yes, you can cancel your NordVPN subscription from NordVPN’s accounts page.

• Yes, you can cancel any NordVPN subscription, including the two-year plan.

• It is fairly easy to cancel NordVPN, and the entire process is done from the website.

• Yes, you can cancel NordVPN at any time of the billing period. However, if you want a refund, you will have to request it within the first 30 days of starting your subscription.

• Yes, you can cancel NordVPN after the free trial has expired.