MUBVIEW C8 Security Camera User Manual

1. Packing List

2 . product Appearance

3. Download & Install App

The camera supports Android and iOS systems.

Please scan the QR code or search ‘Mubview’ in the App Store to download the App and follow the instructions to register an account.

If you encounter any problem during the installation , please feel free to contact us via [ email   protect ]

NOTE: Please turn on both of the following permissions.

*Allow Mubview App to access mobile cellular data and wireless LAN. Otherwise, it will fail to connect the camera.

*Allow the Mubview App to receive pushed messages. Otherwise, the phone will not receive alarms when motion is detected.

4 . Account Registration

A new user needs to register an account in the App with an email address. Click ‘Sign up’ to register a new account.

note :

* When register a new account , please choose the region you are actually in and fill in the correct country code . ( People is share register in different region ca n’t share the camera . )

*Please register with an e-mail address.

5. Add Camera to App

5.1 Preparations for connection

1 . Before turn on the camera , insert a Micro SD Card ( not include ) to save video clip , or you can start the free 3 – day cloud service . Without a Micro SD Card or cloud service , no video will be save .

1. Make sure your WiFi is 2.4GHz. The camera only works with 2.4GHz WiFi, not support 5GHz.
2. Put the camera and your smartphone as close as you can (suggest 1-3 ft)to the router when connecting to WiFi.

5.2 Connect Camera to App

1. Add a camera to the App: Home page – Right up corner ‘+’ – ‘ Power Plug Camera.’
2. connect the camera to Wi – Fi accord to the step in the App .

note :

• When connect the camera to Wi – Fi , ensure the indicator light is flash slowly in red . If not , please reset the camera ( press and hold the reset button for 4 – 5 second until the light turn red and blink . )
• Make sure your accountant password is correct. ( the password of the Wi-Fi cannot include a single quote, underline, space, and virgule / ).
• In general, the router has a connection limit. Once the device’s number exceeds the limit, other devices will fail to connect to the router.
• After checking the above information, if the camera still cannot connect to WiFi, please try to re-download the App, reset the camera, restart the router, and then add the camera to the app again.
• If you tried all the steps but still had no luck, please email us for support:[email protected].

6. Alert Settings

6.1 Motion Detection Settings

Enter the application -“Settings”-“Alert Settings”-“Motion Detection” interface, and you can adjust the motion detection settings.

Low gear sensitivity, motion detection distance of 4-5 meters.

medium gear sensitivity , motion detection distance of 5 – 7 meter .

High gear sensitivity, motion detection distance of 8-9 meters.

6.2 Noise Detection

After facilitating detection, the camera can detect motion and noise around the camera. It can select different detection sensitivities according to different requirements.

Note：

*If the night alarm is disabled, the camera will only record a black-and-white video at night.

7 . reduce False alarm

Do not place the camera towards any objects with bright lights, including sunshine, bright lamp lights, glass, mirrors, etc.

Set the alarm area to focus on the zone you are concerned.

Lower the sensitivity properly to reduce the false alarms.

8. Install the Camera

1. Make a network signal diagnostic at the place you want to install your camera. The steps are below: Find the camera in the app – Enter its “Settings”- Click “Installation Guide” – “WiFi Signal Strength.”

2 . The camera ’s location is be should be close to the socket .

3. Install bracket:

step 1 : choose a clean , smooth and dry surface ( avoid uneven wood leather and stucco wall ) .

Step 2:Fix the anchor bolt into the wall – Fix the bracket with screws through into the anchor bolt.

Step is Adjust 3 : adjust the angle of the camera as you like .

9. FAQ

Q : What should I do if my camera does n’t work ?

A：1.Please is find find the ‘ reset ’ hole at the bottom of the camera ; use a pin to press it
for more than 5 seconds to reboot the camera.

2. Power off the camera and power on again.

3 . add the camera to APP again .

Q : What if the sd card can not be detect ?

a:1 . recommend brand card such as San Disk , Samsung , etc .

2. Support 2-128GB capacity;

3. Recommend standard Class 10 SD cards.

4 . Only the fat32 format is support .

note : Insert the memory card into the SD card slot of the device and the device will automatically start saving the video.

Q: Why can’t WiFi connect?

A:1.Check WiFi name and password (password cannot contain special symbols)

2. Make sure the WiFi is 2.4GHz. 5GHz is not supported.

3. Make sure the camera and mobile phone are in the same WiFi environment when connecting, and take them close to the router when connecting to WiFi.

Q: What should I do if the device is offline?

A:1. Make sure the camera is in power. Observe whether the camera’s status indicator light is normal.

2 . check whether the WiFi network signal is good or restart the router .

3. If the camera is installed far from the router, resulting in a weak WiFi signal, it is recommended to move the router to a closer location or add a WiFi signal expander to improve the signal.

4. Remove the camera from your APP, reset the device, and then re-add it.

5. Check if the device firmware and App are the latest versions.

Q: How can we reduce the frequency of receiving alarm information?

A: 1. If the phone receives alarm messages too frequently, it is recommended to lower the motion detection level or set the alarm area.

2 . If you find that there are no move object in the alarm picture the phone frequently receive , it may be due to factor such as change in light and shadow in the motion detection range ; it is recommend to lower the motion detection level or set the alarm area .

Q: Why did my APP crash?

A:1. The system version of your phone is too high or too low.

2. Download a Mubview App in the application store again.

3. Rscan the QR code on the manual to download the Mubview App.

Q: Why are you unable to play local history replay?

A:1. Check the status of the SD card in ‘Settings’ to ensure that the Micro SD card has been successfully recognized.

2. Reinsert the Micro SD card.

3 . Format the Micro SD card in the App .

4. Replace the Micro SD card.