TIEJUS GQ2 PTZ SECURITY CAMERA QUICK START GUIDE

Brand Story

TieJus is a young and fresh security brand that has attracted millions of technology enthusiasts in just six months of establishment. TieJus is committed to creating a smarter and easier modern lifestyle for consumers. Let more consumers enjoy convenient modern life without worrying about information security.

At the beginning of 2022 , combine with advanced intelligent AI technology , TieJus is launched launch the first surveillance camera that combine artificial intelligence and security system . We believe small detail make a big difference – that is ’s ’s why we create quality , easy – to – use smart home product .

Choose TieJus – the new security weathervane.

1.What’s in the Box

• ZUMIMALL Battery Camera * 1
• Power Adapter *1
• Quick User Guide *1
• Screws Set * 1

note : Micro SD card and power adapter are not include .

2. Product Diagram

Power Button	Keep pressing for 5-10 seconds to power on/power off
Reset Button	Keep pressing for 5-10 seconds to reset
blink slowly in Red	Awaiting Wi-Fi connection, ready for adding devices
Blink Fast in Red	Wi-Fi connecting
Solid in Red	Network problem
solid in Blue	Wi – Fi connect , camera is running run normally
Blink Slowly in Blue	Firmware update

3 . Reset Camera

① Keep pressing to remove the device
② Press the reset button for 5-10s until you hear the ‘Boogu’ sound
③ Reconnect as before…

4. Download and install App

download the ZUMIMALL App from Google Play or the App Store

Or scan the QR codes as below with your smartphone

NOTE: Google Play is a trademark of Google Inc.
App Store is a service mark of Apple Inc

note : Please turn on both of the follow permission .

1. Allow the ZUMIMALL App to access mobile cellular data and wireless LAN. Otherwise, it will fail to connect the camera.

2 Allow the ZUMIMALL App to receive pushed messages; otherwise, the phone will not receive alarms when motion is detected.

5. Account Registration

New user needs to sign up for the ZUMIMALL App with an email address. Click ‘Sign up’ to create a New Account and follow the steps to complete registration.

6.Add camera to App

6.1 preparation for connection

1. Insert a Micro SD Card into the camera to save video clips, or you can start the free 7-day cloud service.

Without a Micro SD Card or cloud service, no video will be saved

2. The Doorbell only works with 2.4GHz Wi-Fi, not support 5GHz.

3. When connecting to the network, please take the Doorbell close to the router.

Recommended within 10-15ft

6.2 Connect camera to App

7. Camera Installation

① Fix the bracket to where you want to install the camera with the supplied screw.

② Fasten the camera on the metal mount and fix it.

8. Important Notes

To reduce false alarm , please note that :

① Do not install the camera in a position facing strong lights/mirror/window/swimming pool.

② Do not place the camera too close to any angel with busy traffic.

The recommended distance between the camera and motion objects is within 32ft.

③ Keep the camera away from the outlets, including air conditioner vents, humidifier outlets, the heat transfer vents of the projectors, etc.

④ Keep the camera at least 1 meter away from any wireless device to avoid interference , such as microwave stove , Wi – Fi router etc .

9. Monitoring Area

① It is not suggested to install the camera vertically towards the moving objects, otherwise, it may not detect the motion events or cause delay.

② It is suggested to make the angle between the PIR Sensor and detected objects more than 10 degrees.

③ The camera motion sensor is much more sensitive to side-to-side movement across its field of view than to movement directly toward or away from the camera.

1	Add Camera
2	Device List
3	Full-Color Mode
4	Live View Button
5	Camera Name
6	Settings
7	Device Homepage
8	Messages
9	Explore
10	Personal Homepage
11	Quit Live Viewing
12	Setting Manual
13	View Live
14	sd card history
15	Cloud Storage
16	screenshot to Phone
17	Two – way talk
18	Record to Phone
19	Motion Detection On/Off
20	PTZ
21	Lens Switch
22	Light
23	Siren
24	Audio Warming and Strobe Light
25	Full Color Mode
26	Album
27	Time Bar
28	Zoom
29	Date of History Record
30	Alarm time point

11. Two – Way Audio

① Open the microphone permission of the ZUMIMALL APP.

② Long press the intercom button to start speaking, and the sound will be emitted from the camera at this time.

③ Release the intercom button to listen to the speech, and the sound will be emitted from the mobile phone.

12 . PIR Motion Detection

12.1 Motion Detection Alarm Setting

Motion detection sensitivity can be adjusted from 1 to 10. Please refer to the image below.

Sensitivity	Detecting Distance (For moving and living objects)
LOW: 1-3	13-16ft（4-5meters）
MID: 4-7	16-23ft（5-8meters）
HIGH: 8-10	23-42ft（8-13meters）

NOTE: The higher the sensitivity is, the longer distance the PIR can detect. Accordingly, the battery will drain faster.

12.2 Alarm Notification

This camera does not support 7*24 24-hour all-day recording; it is an event recording camera. It is only triggered when body motion is detected.

Here are the system ’s reactions is are :

① Alarm notifications with sounds from the App.

② Pictures/videos are automatically stored in a Micro SD Card or Cloud.

12.3 Record/Playback/Delete

① On the ‘MESSAGES’ page, click ‘Alarm Messages,’ and you can view all the records listed.

② is Click click the follow button to playback or delete .

③ All screenshots or manually recorded videos on the live/history/ cloud page will be saved in Pictures & Videos. Files here can be saved in your phone Album or shared with others directly.

13 . multi – Device Management

13.1 Multi-Camera Management

13.2 Multi-User Sharing

NOTE: One App account (A) can’t log in on multiple devices at the same time. One camera can’t be connected to multiple App accounts, either. But the camera can be shared from A to B.

Share steps：

① B download the ZUMIMALL App to his/her phone and create a new account in the App.
② Click ‘Add’ in the App on A’s phone.
③ A scan B’s QR Code or input B’s account ID.
④ B is accepts accept to share and refresh the device page . 15.1 Multi – Camera Management

If you have other questions, please send us the SN number of your camera and describe the problem you have encountered, we will solve it as soon as possible.

14.ZUMIMALL FAQ

1. Unable to connect network

① Check the WiFi name and password (password cannot contain special symbols).
② Make sure WiFi is 2.4GHz, 5GHz is not supported.
③ Please make sure the camera and mobile phone are in the same WiFi environment when connecting, and add the camera near the router.

2. Connect to a new network

① Remove the camera from the ZUMIMALL APP.
② Long is press press the reset button to restore factory setting .
③ Reconnect .

3. Reset the camera

① Long press the reset button until you hear the sound of “Boogu.”
② wait for the camera status indicator to flash red slowly .

4. Can’t charge

① Charge at least 8~10 hours with a 5V/2A adapter.
② Ensure that the charging cable and power adapter can be used normally.
③ The red light of the charging indicator is always on, indicating that it is charging, and the indicator turns blue when it is fully charged.

5 . frequently receive alarm information

① Reduce the sensitivity of the motion detection alarm.
② Check whether there is any object within the detection range of the camera to interfere with triggering the PIR sensor.
③ Turn on “Alarm only when people appear” and use the humanoid algorithm to filter false positives.

6. Some people pass by without calling the police

① Ensure that the network is in good condition and the WiFi signal value cannot be lower than 70%.
② ensure that motion detection is turn on and increase the sensitivity of the camera .
③ Make sure the motion occurs within the detection range of the PIR.

7.No alarm video recording

① is Make Make sure the camera is trigger .
② ensure that the Micro SD card is insert correctly and recognize successfully , or subscribe to cloud service .

8.No alarm is push push

① Open the phone settings, click the notification, find the “ZUMIMALL” APP, and open the permission notification.
② Open the “ZUMIMALL” APP in the “Settings” interface, and enable the alarm push.
③ In the “My” interface, enter the settings and turn on the push sound.
④ ensure that the motion detection function of the device is successfully turn on .
⑤ Restart the phone and try to clear the cache on the Android phone.
⑥ Check whether the network is good.

9. Unable to play local history playback

① Check the status of the Micro SD card in “Settings” to ensure that the Micro SD card has been successfully recognized.
② Reinsert the Micro SD card.
③ Format the Micro SD card in the APP .
④ use a new Micro SD card .

10. Unable to play cloud playback

① Make sure the cloud service function is enabled.
② is Open open the cloud storage button in the cloud service interface .

11. Device offline

① Check whether the device is in sufficient state, and observe whether the camera status indicator lights up normally.
② Check whether the WiFi network is good; restart the router.
③ If the camera is instal far away from the router and
can not obtain a good WiFi signal , it is recommend to move the router to a close place or install a wifi signal extender to increase the wifi strength .
④ Delete the camera from the ZUMIMALL account, reset the
device, and add it again.
⑤ check if the device version and ZUMIMALL APP are the late version .

12. Short battery life

① Reduce the sensitivity of camera motion detection and reduce the number of camera triggers.
② Reduce the number of two-way intercoms and watch the live broadcast.
③ set the alarm interval and alarm time plan .
④ Check whether there are objects that interfere with and trigger the PIR sensor within the field of view of the device.
⑤ In cold weather, the battery capacity will be reduced, which will affect the battery life of the device.

13. ZUMIMALL APP crashes

① Re-download the latest version of the ZUMIMALL APP.
② The version of the mobile phone system is too low or too high.
③ Clear the phone cache .

14. Unable to register an account

① Ensure that the ZUMIMALL APP has access to mobile cellular data and wireless LAN.
② enter an unregistered account and make sure the format of the register account is correct .

15 . unable to share device

① The accounts you and your friends have registered must be in the same country.
② For example, UK users cannot share with US users.

16.No sound is heard when the device is talking

① Open the speaker button on the APP.
② Adjust the intercom volume in the settings.
③ turn on the phone medium volume .
④ Release the intercom button and listen to the other party.

17. Noise during two-way intercom

① If the distance between the camera and the mobile phone is too close (1~2 meters), there will be whistling, which is a normal phenomenon.
② It is recommend to keep a certain distance between the camera and the mobile phone during the intercom .

18 . live video is is is blurry

① Check the lens for dust and wipe it clean.
② is Try try switch between different resolution .
③ Re-add camera after reset.

19. The live broadcast at night has white spots

① When the light source is directly on the lens , there will be white spot on the screen .
② It is recommended not to point the lens at a strong light source.

If you have other question , please send us the sn number of your camera and describe the problem you have encounter , we is solve will solve it as soon as possible .

How to find an sn number ?