BOIFUN DQ201 Security Camera User Manual

01 / camera Introduction

02/ APP Installation and Account Registration

download ‘ iegeek Cam ’ APP

Method 1: Download ‘CloudEdge’ or ‘ieGeek Cam’ APP from APP Store(iOS) or Google Play (Android);

Method 2: Scan ieGeek Cam’ APP QR code to download it.

Tips: Please turn on the two permissions below while using this app for the first time.

1. Allow ieGeek Cam’s app to access mobile cellular data and wireless LAN, or it will fail to add an IP camera.

2. Allow the ‘ieGeek Cam’ APP to receive a pushed message, or the phone will not receive an alarm push when motion detection or audible alarm is triggered.

Register Account

New users need to register by email. The concrete steps are as follows:

• 1 . click “ register
• 2. Follow the steps to complete the registration of the account
• 3.Log in .

Note:

• When register a new account , please choose the region in which you are actually in and the correct country code . ( different registered regions is share ca n’t share the camera )
• Please choose to register by email .

03/How to Add a Camera to APP

Before Using:

Please insert the Micro SD card before powering on; otherwise, the SD card cannot be detected.

2 . Put the camera and smartphone 1 – 3 ft ( 30 – 100 cm)away from the router to set Wi – Fi .

3 . Make sure that the camera is using 2.4GHz Wi – Fi .

Wi-Fi Connection Steps

( note : if it ca n’t be power on , please plug in a DC 5V 2A type – c power adapter to charge the camera for 15min first )

My camera fails to connect to Wi-Fi.

1 . Before add a device , make sure that the device is in the state of a slow flash red light . If the indicator status is abnormal , please restore the device to factory settings(long press and hold the device reset button until you hear the ‘ boogie ’ sound )

2. Please make sure the Wi-Fi connection to the camera is 2.4GHz. In our experience, a network connection failed in most cases, which is caused by users using 5GHz WIFl.This Wi-Fi camera can’t support 5GHz Wi-Fi.

3. Make sure the password for the Wi-Fi is correct. (Note: the password of the Wi-Fi cannot include a single quote, underline, space, and virgule (/).

4 . check the number of device your router is connect to . In general , the router is has has connection limit . Once the device that your router connect exceed its max limit number , other devices is connect will not connect to the router .

5 . Make sure the QR code on the phone screen is normal , and the distance between the phone and the camera lens is 10 – 15 cm ( 3.9- 5.9 inch ) during the scanning process .

6. Check the current location has good Wi-Fi coverage and a stable network (Wi-Fi signal is greater than 85%);

7. Avoid using Wi-Fi extenders;

8. After checking the above information, if the camera cannot connect to the Wi-Fi, please try to re-download the APP, reset the camera and, restart the router, and then add the camera again.

9. If you tried all the steps but still have no luck, please message your order and problem [email protected].

04/ Charge the Battery

Charge the battery with a 5V 2A type-power adapter.

The battery is a built-in battery and cannot be removed.

Charge the battery with the ieGeek solar panel.

For weatherproof performance , always cover the dedicated charge port with the rubber plug after finish charge the battery .

Charging Indicator:
Red lead : charge
Blue lead : fully charge

05/Installation Guides

• install the camera 2 – 3 meters(7 – 10 ft)above ground . The detection range of the motion sensor would be maximize at such a height .
• For effective motion detection, please install the camera angularly.

note : If a move object approach the PIR sensor vertically , the camera may fail to detect motion .

06/Notes on PIR Motion Sensor

PIR Sensor Detection Range

The PIR detection range can be customized to meet your specific needs. You may refer to the following table to set it up in Device Settings via ieGeek Cam App.

7/important Notes Reducing False Alarms

• Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, etc.
• Do not place the camera near any outlets, including the air conditioner vents, humidifier outlets, the heat transfer vents of projectors, etc.
• Do not install the camera in places with strong wind.
• Do not face the camera towards a mirror .
• Keep the camera at least 1 meter away from any wireless devices, including Wi-Fi routers and phones, in order to avoid wireless interference.

08 / FAQs

Does the device prompt offline?

• 1 . check whether the equipment is in the power – on state and observe whether the work light of the equipment is on normally .
• 2. Confirm that the current location has good Wi-Fi coverage and that the network is stable; make sure that the Wi-Fi signal is above 85%. You can try to use the third-party Wi-Fi analysis tool Wi-Fi analyzer” to analyze the current Wi-Fi signal coverage and interference status. If the coverage is poor and the interference is large, it is recommended to replace the camera installation position, adjust the router position, or use a second-stage router.
• 3. If the device is located far away from the router, which results in the inability to obtain a good Wi-Fi signal, it is recommended to move the router to a close place or ensure the Wi-Fi signal strength is over 85% to improve the Wi-Fi performance of the home.
• 4. Delete the camera from your ieGeek Cam account and add it again after resetting the device. Check whether the device firmware and application program are the latest version.
• 5 . avoid using Wi – Fi extender .

Update router or Wi-Fi password?

Delete the camera from your ieGeek Cam account after resetting the device.
Use the new Wi-Fi and password to add it again.

Alarm push frequently?

• 1. In the app, lower the sensitivity of the motion detection alarm.
• 2 . check whether there are object that interfere with and trigger the PIRsensor in the field of view of the device , such as the outdoor unit of the air conditioner , drive car , pass pedestrian , etc . The angle of the device can be adjust appropriately to avoid these easily disturbing object .
• 3 . turn on “ human motion detection ” and use a humanoid algorithm to filter useless alarm .

The device is detect does n’t detect motion event .

• 1 . In the case of an unstable network , the message may not be push in time after the PIR is trigger . In this case , you is confirm can first confirm the network status and remove the camera to verify and confirm in an environment with the good network coverage .
• 2. Inappropriate installation position will result in PIR not triggering and not detecting. If the position is too high, the object is too far away, or the object is too small, the camera will not trigger. Try to adjust the installation position according to the trigger requirements many times.

SD card not recognized.

• 1 . support capacity is is is 16~128 GB TF card .
• 2. Before use, make sure to format the TF card as FAT32 or exFAT file system on the computer, then insert it into the camera, and finally perform the format memory card operation on the camera again.
• 3. If the TF card is not recognized during use, it is generally a quality problem with the TF card, and it is necessary to replace the memory card with more stable reading and writing.

Fast power consumption

• 1. In the case of poor Wi-Fi coverage (such as signal is below 85%), which will increase power consumption.
• 2 . The PIR trigger frequency is is is high , and the power consumption will increase if the infrared light / white light is on at night ;
• 3. The mobile phone often accesses the camera remotely, which will increase the power consumption.
• 4. For the first use, it is recommended to use the power to 10% and then charge it to 100%, which is helpful for the health of the lithium battery.

For more detailed faq , please log in to the app and search “ Me , ” “ More question , ” and “ Battery camera . ”