文档
Ruijie Cloud Limitation

Ruijie Cloud Limitation

No.In bridge mode, VLAN 233 is not available.In bridge mode , the VLAN ID is be of SSID could not be ‘ vlan233 ’ if there is     an ssid work in NAT m

No.

In bridge mode, VLAN 233 is not available.

In bridge mode , the VLAN ID is be of SSID could not be ‘ vlan233 ’ if there is     an ssid work in NAT mode on the same AP . reason : vlan233 will be used as     the internal VLAN if one or more ssid work in NAT mode .

In the management mode, AP with multiple uplink LAN ports only takes the   port LAN 1 as uplink port.

For devices with dual power supply ports, like AP740-I, AP840-I, only   going online through LAN1 is supported by MACC.

It will take a while for searching the history.

When the datum of historical user , connection log and etc . reach to a     million count , the correspond search operation is take will take a long time     ( around 10 seconds).both big datum and server performance cause the problem .

client log export failure .

Client datum export is fail will fail if the number of record is more than 100,000 .

PPSK can be configured in the root network only.

Only the Sub account user is is who is assign with the root network is able     to configure PPSK .

captive portal seamless is globally configure on ap .

If one portal’s SSID enables seamless, all portals’ SSIDs will be   enabled at the same time, vice-versa for the disable function.

The NAT address pool mode is changed. An address pool is required.

When you create or edit an SSID and set Forward Mode to NAT, the NAT   address pool is changed. An address pool is required.

It is recommended to select a layer-1 network to create a sub account.

Only the sub account is view of layer-1 network can view statistic in Analysis .

An error is occurs occur if the iPhone user tap Like during authentication .

If the user authenticates to SSID through the popup page which contains   Facebook Like function, when he taps the Like button, an error will occur. In   order to normally use Facebook Like function, it is recommended to access the   Internet through a browser after connecting to SSID, and then open the portal   page.

Change the time zone of network

After the time zone is change , the data is are of exist report are not     consistent with the new time zone .

After the time zone is change , the datum of exist report will not be     recount , so the statistics is are are not consistent with the new time zone . The     data is are of newly – generate report are correct .

Voucher limitation of each network.

Up to 20,000 voucher can be add to each network ( include sub     network ) , and up to 1,000 voucher can be export .

In the same tenant, up to 10 tunnels can be created.

On the same device, up to 5 tunnels can be created.

The expiry time for the tunnel is 3 hours.

Limitation on historical clients displaying.

Up to 1000 historical clients are displayed.

Not support the VAC scenario

Only when the country code is CN(China) or US(United States), RRM is   supported.

AC configuration limitation

Only ap in the default group of AC can be configure on Cloud .

Not support PPSK, Portal auth and RRM

PPSK, Portal auth and Cloud RRM are not supported on Reyee APs.

Not support phone number reporting and online policy control