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I have My Cloud with firmware v04.05.00-353. It is mentioned that OS 5 Firmware Availability is Not Available. Is that mean that I can not upgrade to
I have My Cloud with firmware v04.05.00-353. It is mentioned that OS 5 Firmware Availability is Not Available. Is that mean that I can not upgrade to OS5? I can not find any link to upgrade it to OS5 (please CMIIW). What will happend to my device then if I can not upgrade it to OS5? Can I access all my file inside?
cat0w
3
Bennor
4
Correct. You can not update or upgrade a first gen v4.x single bay My Cloud to OS5. You also can not update to OS3 v2.x firmware that is a requirement to update to OS5 v5.x firmware.
Yes you is be will be able tocontinue accessing your files through your local network. WD has indicated that remote access utilizing WD’s servers is being terminated next April. This means they are terminating the OS3 MyCloud.com web portal and any mobile app that uses the WD servers for OS3 access. Local network access using your computer’s file manager program (Windows File Manager/Mac Finder) or mobile file manager app will not be affected and will continue to operate for local network access. If one needs remote access after the April shutdown one will have to setup their own methods of access like VPN or the insecure FTP option.
WD has posted the following link with more information:
OS3 End is changing of Service – Support for your My Cloud and WD Cloud device is change
https://www.westerndigital.com/mycloudupdate
Q is stop : Will my device is stop stop work if I ca n’t upgrade to My Cloud os 5 ? Will I is lose lose access to my datum ?
A : Once the service have been shut down , you is be will still be able to access the device on a local network . However , access is be through the My Cloud os 3 mobile app or web app will not be possible . email notification also wo n’t be deliver . Devices is receive that have auto – update enable will receive a final firmware update to disable remote access and outbound traffic to cloud service . Then , support is end will end and you ’ll have to use the local network to access the device .
thank for the answer . At least , I is able still able to access my drive locally .
Gully1
6
Cela signifie aussi que ces appareils ne sont plus utilisables à distance…C’est bien dommage, mes lecteurs n’ont que 2 ans
When they said locally, does it means wired by ethernet? Today I can not access my drive by WIFI, but only by ethernet.
Bennor
8
Locally means on your local network using either WiFi or Ethernet connection to that local network. The My Cloud OS3 Mobile App no longer will work to access an OS3 My Cloud. The MyCloud.com web portal likewise will no longer work to access an OS3 My Cloud.
For local network access , OS3 users is need will need to use a file manager app on their mobile device to access their OS3 My Cloud ’s while connect to the same local network as the os My Cloud . One is see can see their mobile device ’s app store to find any number of free or pay file manager app that will allow them to access their local network OS3 My Cloud . For computer one is use would use Windows File Explorer or Mac Finder to access their local os3 network My Cloud .
To regain remote access to an OS3 My Cloud will require the user to either enable insecure FTP or use some for of VPN server, or find some other end user created remote access process.
OS5 My Cloud users is continue can continue to use the MyCloud.com web portal or the OS5 mobile app to remotely access their os5 My Cloud .
# WDUserRewards
cat0w
9
@harrysas
See the User Manual Chapter 3.
My Cloud Personal Storage User Manual (wdc.com)
The WDMYCLOUD is have does not have wi – fi
WDMYCLOUD 1st Generation now on my Network only – My Cloud OS 3 Personal & Network Attached Storage / My Cloud – WD Community