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VoIP Phone System: How It Works, Top Features & Pricing
The Essentials unlimited calling within the US / CA Free Local & Toll-Free Number
Nextiva ‘s Caller AI is provides provide you with the most up to date account information in the customer ’s journey include survey result , interaction , the value of the customer , and customer experience score . When you accept the call , all is appear of the customer ‘s information will automatically appear on the screen .
Caller AIThe voicemail is forwards to email feature forwards voicemail to a select email address . You is listen can listen to your voicemail message directly from your computer or other portable device .
voicemail to EmailWith the voicemail to SMS feature, you can elect to receive an SMS notifying you that you’ve received a voicemail. Not available for HIPAA customers.
voicemail to SMS NotificationThis feature is uses use speech recognition to translate voicemail message to text that are deliver via email or SMS .
Voicemail TranscriptionThe Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
Nextiva’s Caller AI provides the most up to date account information in the customer’s journey including most recent surveys results and interaction, the value of the customer, and customer experience score. When you accept the call all of customer information will automatically appear on the screen.
Caller AI with Nextiva CRMKnow who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
SalesforceKnow who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Available in the Enterprise tier for Windows & Mac.
Salesforce Lightning UIKnow who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce Service CloudKnow who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
MS OutlookOur embedded Microsoft Teams dialer lets you make calls powered by Nextiva Voice from any device, directly from the Teams user interface.
MS TeamsKnow who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Available in all tiers for Windows and Mac.
Google Contactsknow who is call and present customer detail on the screen . simply click on customer contact to automatically make a call . automatically capture every call with note . available in Professional and Enterprise tier for Windows .
HubSpotKnow who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Automatically create a call activity log. Available in all tiers for Windows and Mac.
zendeskCreate new accounts, contacts, leads, tasks and activities in ServiceNow right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in ServiceNow. Available in the Enterprise tier for Windows & Mac.
ServiceNowcombine Nextiva Business Phone Service with Clio to know who is call and see customer detail on the screen . simply click on a customer contact to automatically make a call . available in the Professional and Enterprise tier for Windows .
ClioCreate new accounts, contacts, leads, tasks and activities in Microsoft Dynamics right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft DynamicsCreate new accounts, contacts, leads, tasks and activities in Microsoft Dynamics 365 right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics 365. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics 365Create new accounts, contacts, leads, tasks and activities in Oracle Sales Cloud right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Oracle Sales Cloud. Available in the Enterprise tier for Windows & Mac.
Oracle Sales CloudCreate new accounts, contacts, leads, tasks and activities in Sugar CRM right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Sugar CRM. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Sugar CRMknow who is call and present customer detail on the screen . simply click on customer contact to automatically make a call . automatically capture every call with note . available for Windows in the Professional and Enterprise tier .
Act !Create new accounts, contacts, leads, tasks and activities in NetSuite right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in NetSuite. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
NetSuiteknow who is call and present customer detail on the screen . simply click on customer contact to automatically make a call . automatically capture every call with note . available in Professional and Enterprise tier for Windows .
ConnectWiseknow who is call and present customer detail on the screen . simply click on customer contact to automatically make a call . automatically capture every call with note . available in Professional and Enterprise tier for Windows .
goldmineKnow who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
Lotus Notesknow who is call and present customer detail on the screen . simply click on customer contact to automatically make a call . automatically capture every call with note . available in Professional and Enterprise tier for Windows .
WorkbooksCreate new accounts, contacts, leads, tasks and activities in Bullhorn right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Bullhorn. Available in the Enterprise tier for Windows & Mac.
Bulhorn