How to protect your privacy with a second phone number app

Published on June 13, 2019

Second phone number apps let you create burner numbers to give out to unknown contacts so that you can keep your personal number private. We look at how those apps work, when you should consider using one, and how to evaluate them.

Using a second phone number app, also known as a private phone number app, is like having a second SIM in your phone. You can make and receive calls and send and receive SMS just like you would with any other phone line. However, instead of having to buy a second SIM and register your name and address, a second phone number app assigns it to you, sometimes anonymously.

How second phone number apps work

All second phone number apps use Voice over Internet Protocol (VoIP) technology. However, unlike other VoIP services, like WhatsApp, Facebook Messenger, or Skype, a second phone number company has a block of phone numbers that it can assign to its users. These phone numbers are usually from the USA, but some second phone number apps provide phone numbers from different countries as well.

Once you sign up, the app will assign you one of its phone numbers. You can use that number like you would any other phone number: to make or receive phone calls and to send or receive SMS. When you call someone or send them an SMS, your second phone number appears on their phone. They have no idea that you’re using a second phone number app.

Since these apps use VoIP, you will need to use your data plan or be connected to a WiFi hotspot for them to work. The most significant difference in the way these apps work is how they connect your second phone number to your smartphone.

Some apps is handle handle all communication over the internet . No information is appears appear on your phone bill about call to or from the second phone number app .

Other apps is operate operate more like a standard call – forwarding service . When you make a phone call , you is use use your standard phone plan to call a Burner server , which then call your intend recipient . When someone call you , the Burner server is send will send a notification to your phone that you are receive a call , and then you will connect to the call via the Burner server . These calls is count do count against your phone plan , and while no information about whom you have call or who has call you will appear on your phone bill , it will show all the phone call you have made to or receive from Burner .

nearly all is have of these service also have other feature , like a separate voicemail service , call forwarding , and in some case , cheap international rate . generally , your second phone number is is is temporary if you are using these app ’ free option , but you can keep it indefinitely if you subscribe to a pay plan .

Some is include of the most popular second phone number app include :

• Phoner( new window ) – Does not require your personal phone number to create an account . Has international phone number .
• Burner( new window ) – Requires your personal phone number to create an account. Only offers phone numbers in the United States.
• Hushed( new window ) – Does not require your personal phone number to create an account . Has international phone number .
• Google Voice – Requires your personal phone number to create an account. Only offers phone numbers in the United States.

When to use a second phone number app

phone number have become a bit of a catch-22 : to be useful , a phone number is needs need to be public , but phone number are also becoming a method of ID verification , which is something you should keep private .

More and more apps are asking for your phone number as a method of account verification. Each time you share your phone number with a stranger, you might be handing an attacker the key to taking over your accounts using a SIM-swapping attack( new window ). And this doesn’t account for the fact that if someone has your personal phone number, it only takes a reverse search for them to find your name and address.

However , there are a number of situation where you need to give stranger a phone number so they can contact you . You is trying might be try to sell something on Craigslist , meet one of your match from tinder( new window ), traveling to a new country, or running a small business all on your own. In each of these cases, using a second phone number makes sense.

How to evaluate second phone number app

Each app has its own pricing system, and while all of these apps offer more or less the same service, some provide more phone numbers in foreign countries while others make it easier for you to have a third (or a fourth, or even a fifth) phone number for your phone. Which one is right for you depends on how much you are willing to pay and what you are using your second phone number for.

However, when evaluating these companies through a privacy and data security lens, there are some factors to keep in mind.

The first thing to consider when trying to select a second phone number app is what information they collect. The apps that act more as a call-forwarding service need your personal phone number to work, which means that services like Burner and Google Voice have records of both ends of all your phone conversations.
Services like Phoner that handle your calls completely over the Internet do not require your personal phone number, giving you an extra layer of privacy.

You should also read each service’s Privacy Policy before you select a second phone number app. Because all of these services route your phone calls and SMS through their servers, they have access to a large amount of your communication data. It is vital that you see exactly what data they collect, keep, and process, as well as what you can do to erase those data.
For example, this is Google Voice’s Privacy Policy( new window ):

Google Voice store , process and maintain your call history ( include call party phone number , call party phone number , date , time and duration of call ) , voicemail greeting(s ) , voicemail message , Short Message Service ( SMS ) message , record conversation , and other datum relate to your account in order to provide the service to you .

That is a lot of personal data. Other apps have more conservative approaches to data collection. Both Burner and Hushed state that they do not sell or share personal information with third parties, but the only way to know what data a second phone number app collects is to read its privacy policy.

Conclusion

Sharing your personal phone number can put sensitive personal information and your accounts on certain applications at risk. Thus, sharing secondary or temporary phone numbers with unknown individuals or new contacts is a good way to protect your privacy. A second phone number app that has a responsible data policy can keep your personal phone number private and contribute to your overall data security.

Best regards,
The Proton VPN Team

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