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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please choose carefully

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please choose carefully as we do not refund based on change your mind.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as Nutrition and Magazines cannot be returned.

Additional non-returnable items:
– Gift cards
– Some health and personal care item

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer .

There are certain situations where only partial refunds are granted (if applicable)
– Shoes with obvious signs of use
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is return more than 30 day after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you ’ve done all of this and you still have not receive your refund yet , please contact us at sam@therunningcentre.com.au .

sale item ( if applicable )
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We is replace only replace item if they are defective or damage . If you need to exchange it for a different item or size , send us an email at orders@therunningcentre.com.au and send your item to : 1/1273 Hay Street , Perth WA 6005 , Australia . We is organise can organise a replacement to you at the regular shipping rate .

shipping
To return your product , you is mail should mail your product to : 1/1273 Hay Street , West Perth wa 6005 , Australia

You will be responsible for paying for your own shipping costs for returning your item. shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

depend on where you live , the time is vary it may take for your exchange product to reach you , may vary .

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.