Archive Calculate
Zscaler VPN / Global Protect VPN Performance Issue with Deco
logo
Archive Calculate

No results found

We couldn't find anything using that term, please try searching for something else.

Zscaler VPN / Global Protect VPN Performance Issue with Deco

2024-11-25 This Article Applies to： Deco X73-DSL_V1,Deco PX50_V1, Deco X50_V1   Issue Description: Some users reported that, when connecting to Deco, devices

Related articles

Best VPNs for Xbox Consoles in 2024: Top Picks by Our Experts
Best VPNs for Xbox Consoles in 2024: Top Picks by Our Experts © Unsplash / Thiago Japyassu We understand that online privacy may not be your top priority when looking for the best VPN for Xbox in 2024. Given the power of modern gaming consoles, you’re likely seeking a VPN to change your IP address and access geo-restricted games, exclusive gaming servers, and streaming libraries from around the world. That’s all well and good. However, on top of those benefits, a good VPN can also protect you from DDoS attacks that would disrupt your gameplay and even prevent bandwidth throttling by your internet service provider (ISP). Whether you’re using a Series S...
The best cloud storage services and apps for Android
The best cloud storage services and apps for Android Edgar Cervantes / Android AuthorityCloud storage is one of the most valuable types of storage you can have. It’s efficient, doesn’t take up your internal storage, and is far more convenient than carrying a hard drive everywhere. Unfortunately, with the death of the SD card in phones, this is a slightly necessary evil if you want to back things up on a medium you can get to if your phone dies. It also makes it easier to share files with other people. You can get ahead of the curve with these extraordinary cloud storage services and apps for Android. There...
How to Make a Video Game
How to Make a Video Game Game development is a popular field within the software industry. But what does it take to start building games from scratch? In this article, I will talk about the different game engines and tools that you can use to build your own games. I will also provide you with dozens of resources and tutorials to help get you started. There are many tools and game engines out there but I will cover a few of the popular ones. Unity Unreal Engine Godot Phaser GameMaker Studio CryEngine Amazon Lumberyard Ren'Py Visual Novel Engine Pygame LÖVE Kaboom.js Unity This is a cross...

This Article Applies to：

Deco X73-DSL_V1,Deco PX50_V1, Deco X50_V1

 

Issue Description:

Some users reported that, when connecting to Deco, devices that use the Zscaler VPN service, are close to unusable. For example, With the Zscaler VPN connected, the laptop only got 2-6mbps upload and the upload traffic is often blocked out or timed out. While without Zscaler, the laptop is able to get 400-800mbps Upload.

 

Possible Suggestions:

1. Please confirm the Zscaler VPN client utility is up-to-date.
 

2 . If there is already an isp – supply router , please temporarily set Deco in Access Point mode .

How to set up Deco to work in Access Point mode
 

3. Please install the following beta firmware and comment below whether it worked or not.

Deco X73-DSL_V1 Please update to the late firmware version 1.0.12 and above .
Deco PX50(US)_V1 Please update to the late firmware version 1.2.0 and above .
Deco PX50(EU)_V1 Please update to the late firmware version 1.2.0 and above .
Deco X50_V1 Please update to the late firmware version .
Deco X60_V3/3.2 Please update to the late firmware version .
Deco XE75 / XE5300_V2 Please update to the late firmware version .
Deco XE75 Pro V2 Please update to the late firmware version .

 

 

4. If you experienced a similar issue on other models, please feel free to comment below with the following details, then the case will be forwarded to the engineers for further investigation:

  • The Internet connection type under Deco APP>More>Internet Connection.
  •  Are you able to stably reproduce this issue on the device?
  •  Is the PC connected to the Deco network by ethernet or wireless?