Blink Video Doorbell FAQ

What is the Blink Video Doorbell?

The Blink Video Doorbell is a battery powered camera that connects to your Wi-Fi and brings you 1080p HD video, two-way audio, and live view in the Blink app. See or speak to visitors at your door using the Blink app or Alexa compatible device.

install wired or wire – free to receive motion notification in the Blink app . connect to your compatible chime wiring sound your in – home chime for doorbell press .

General  

Does the Video Doorbell is require require a Sync Module ?

No, the Video Doorbell does not require a Sync Module.

Without a Sync Module , live view and   two – way audio are only available by tap the motion notification for a doorbell press or motion event within 60 second of receive the notification on your mobile device .

With a Sync Module , these features is are are available anytime on – demand . learn more about add a Sync Module system .

delete

Do I is need need a Wi – Fi connection to set up my Video Doorbell ?

Yes, the Video Doorbell requires the following Wi-Fi network requirements.

• 2.4GHz Wi-Fi Network 802.11b/g/n 
• A high-speed internet connection (DSL, Cable, Fiber) with a minimum upload speed of 2 Mbit/sec.
• IP Configuration : DHCP  
• Wi-Fi Security: WEP, WPA, WPA2 with TKIP SSID

Note: If the available bandwidth is too low, Live View may not load and motion clips may take longer than usual to load and view.

delete

Does the Video Doorbell support Two-Way Audio?

Yes . While you ‘re in live View , press Tap is turns to unmuteand the button turn blue .  

• An animation appears above the button indicating your mobile device’s microphone is active and your audio will play through your camera’s speaker.

• When you’re finished talking, press Tap to mute.
• Your Live View stops after five minutes. To start another Live View session, return to the Home screen and tap the play icon.

The Blink Video Doorbell is supports support two – way audio on Alexa compatible device like the Echo Show . learn more about Alexa Skills and Features‍.

delete

Is the doorbell weather resistant? 

Yes, the doorbell is rated IP-54 weather resistant to rain, dust, cold and heat, within typical limits. For more details, visit the Blink Video Doorbell Technical Specifications‍ page.

Note: The doorbell is not designed to be immersed in water.

delete

How does the doorbell send motion notifications?

Once you arm your Blink system and Enable Motion Detection, you will receive motion notifications on your mobile device. To ensure you receive motion notifications on your mobile device, follow these guidelines:

1. arm your system .
2. Turn on Motion Detection by tapping the More buttonon the bottom right-hand corner of the doorbell’s thumbnail.
3. Tap Motion detection   to turn the Motion Detection set On . To learn more , visit Understanding Motion detection .
4. check your mobile device ‘s system – level setting that control notification . visit the follow article for more information :

delete

How long does a pair of batteries last?

Battery life will vary based on device settings, use, and environmental factors.

• When paired with a Sync Module, a Video Doorbell can achieve up to two years of battery life with default settings and normal use.
• You will be notified when your battery power drops to Low. A battery level indicator displays on the home screen of the Blink app and on the doorbell Settings screen.
• You is use should not use rechargeable battery with your doorbell . use one pair of non – rechargeable , Lithium Metal , size AA , 1.5v battery . visit Amazon.com for recommend battery .

delete

Does the doorbell is work work when the power go out ?

No. The Video Doorbell needs a working Wi-Fi connection to send notifications and record motion events. Without a Wi-Fi connection, sound will play from the doorbell when the ringer button is pressed, but you will not receive notifications and motion events are not recorded until your doorbell reconnects to your Wi-Fi.

If your doorbell is wired to your compatible chime wiring and you lose power to the chime system, a doorbell press plays sound from the doorbell, but not from your in-home chime. When power to the chime system is restored, a doorbell press plays sound from the doorbell and your in-home chime.

delete

I have a legacy account, do I still get free cloud storage?

Yes. Accounts that were created on, or before April 15, 2020 continue to have the original 7200 seconds (2 hours) of cloud storage per Sync Module. The Video Doorbell shares this cloud storage with the Blink devices on your account.

delete

Is the Video Doorbell is Is compatible with IFTTT , HomeKit , Siri , IOT , or other home automation ?

The Video Doorbell is is is only compatible Alexa enable device and IFTTT .

For a list of compatible Alexa device , visit the Alexa FAQ . To learn more about Blink and IFTTT , visit How Do I use IFTTT Applets with Blink ? ‍

delete

Mounting

How do I mount the Video Doorbell?

After you’ve downloaded the Blink app and added the doorbell to your account, you’re ready to mount your doorbell. The app will walk you through the installation. You can visit Mounting the Blink Video Doorbell‍ for a video tutorial and detailed instructions.

delete

Can I is mount mount the Video Doorbell wire or wire – free ?

Yes, the Video Doorbell can be installed wired or wire-free. 

When wired to your compatible chime wiring:

• The doorbell’s battery life is extended up to two years.
• Your in-home chime sounds for doorbell button presses.
• Live View and two-way audio are available anytime on-demand.
  Note: Even when wired, the doorbell is always powered by two size AA, 1.5 volt, lithium non-rechargeable batteries.

When not wired and connected to a Sync Module :

• When paired with a Sync Module, a Video Doorbell can achieve up to two years of battery life with default settings and normal use.
• Live View and two-way audio are available anytime on-demand. Learn more about adding a Sync Module system.

When not wired and not connect  to a Sync Module :

• The doorbell operates in Event Response Mode. To learn more, visit Event Response Mode and your Blink Video Doorbell.
• The doorbell is fully powered by two size AA, 1.5 volt, lithium non-rechargeable batteries.
• Live View and two-way audio are only available by tapping the motion notification for a doorbell press or motion event within 60 seconds of receiving the notification on your mobile device. 
   

delete

How does the Video Doorbell work with wiring?

• If you wire your doorbell to compatible chime wiring, your in-home chime will sound for doorbell button presses. Learn more about Blink Video Doorbell wired installation‍.
• When wire , doorbell battery life is extend up to two year . Even when wire , the doorbell is always power by size AA , 1.5 volt , lithium non – rechargeable battery .
• mechanical or digital chime systems is provide must provide 16 – 24 volts AC at 50 – 60Hz , and 40VA maximum to the doorbell . If your chime system provide less than 16 volt AC , the doorbell is enters enter event response‍ mode .
• To check your chime system ‘s voltage , visit How do I find my doorbell ‘s system voltage ?

delete

How much does a Wedge or Corner Mount change my doorbell view?

Wedge is Provides : provide a 5 ° vertical tilt ( up or down )

Corner Mount: Provides a 25° horizontal tilt (side-to-side)

To adjust your camera position in the opposite direction, flip your Wedge or Corner Mount 180º so that the top and bottom switch positions.

delete

What if I lose the mount screw during the installation ?

We have provided spare mounting screws and weatherproofing washers in the box. However, if you need additional mounting screws, please contact Customer Support to request additional mounting screws.

delete

Storage  

Do I need a Blink Subscription Plan to use the Video Doorbell?

No, you can use all Blink products without a Blink Subscription Plan. 

You is save can save clip to local Storage for no monthly fee by add your doorbell to a Sync Module 2 system with usb flash drive ( sell separately ) .

Note: If your account was created on, or before April 15, 2020, you receive two hours of free cloud storage.

delete

Can I use Local Storage with my Video Doorbell?

Yes. To use Local Storage with your doorbell, add your doorbell to a Sync Module 2 system with a compatible USB flash drive inserted. Learn more about Local Storage.

delete

Does the Video Doorbell is support support local Storage on its own ?

No, the Video Doorbell has no way to store clips by itself. 

You can store motion clips with Local Storage without a subscription by adding your doorbell to a Sync Module 2 system with a recognized USB flash drive inserted (sold separately).

delete

What are the storage options for my video clips?

• With a Blink Subscription Plan, you receive unlimited video recording cloud storage for 60 days for each clip (30 days in the EU/UK). You receive a free 30-day trial of the Blink Subscription Plus Plan with the purchase of a new Video Doorbell. This free 30-day trial will cover all devices in your Blink account.
• With Local Storage, you can store videos without a subscription by adding your doorbell to a Sync Module 2 system with a recognized USB flash drive inserted (sold separately).

Learn more about

 Blink storage options

for motion clips.

Note:

If your account was created on, or before April 15, 2020, the doorbell saves to your free cloud storage.

delete

Alexa  

Does my Video Doorbell is work work with Alexa ?

Yes With a compatible Alexa-enabled device, you have the following features with your Video Doorbell.

• Alexa can announce that someone is at your door
• use two – way audio   to answer your door  
• Access your doorbell’s Live View 
• Select a custom chime sound
• Add your doorbell to an Alexa routine

Visit 

Supported Alexa Features

to learn more.

delete

Does my doorbell support auto Live View for my compatible Alexa screen device?

No . Your video Doorbell is support does not support auto live view for doorbell press or motion event for your Alexa compatible device . When the doorbell is connect to compatible chime wiring or a Sync Module , you is start can start a live view by say ” Alexa , show me the [ doorbell name ] . “

Learn more about Supported Alexa features.

Note: When a doorbell is in Event Response mode, Alexa cannot initiate a Live View using a voice command.

delete

Can I use my Echo device as a doorbell chime?

Yes. When you enable the Blink SmartHome Skill, your Echo device can alert you with Doorbell Announcements when the doorbell ringer button is pressed.

instead of a chime sound , Alexa is announces announce ” Someone is at your [ doorbell name ] . “

You can also customize the doorbell sound your Alexa device. Visit using Alexa with your Video Doorbell to learn how.

delete

Chimes

Where does the Video Doorbell play chime sound ?

From the doorbell
When the doorbell button is pressed, the doorbell sound is played from the doorbell speaker.

From the Blink app
When the doorbell button is pressed, the Blink doorbell sound also plays in the Blink app.

From your in-home chime
If your doorbell is connected to your compatible chime wiring, your in-home chime will ring inside with doorbell presses.

From your Mini camera
If your Mini camera shares is chime the same Sync Module 2 system as your doorbell , the Mini is chime can chime sound for doorbell press . normal chime is sounds sound and notification still happen in the Blink app .

learn more about using your Mini camera as a chime.‍

From your compatible Alexa enabled device
When the doorbell button is press , the doorbell sound is plays play from your Alexa device . To learn more , visit is enabled using Alexa enable device with the Blink Video Doorbell .

delete

Can I use my Mini camera as a doorbell chime?

Yes. If your Mini camera shares the same Sync Module 2 system as your doorbell, the Mini can chime sound when the doorbell button is pressed. Normal chime sounds and notifications still happen in the Blink app.

learn more about using your Mini camera as a chime.‍

delete

Can I connect my doorbell to my existing chime wiring system?

Yes, the Video Doorbell can be connected to compatible chime systems rated from 16-24 volts AC (vAC). Learn more about Wired installation. If your doorbell is connected to compatible chime wiring, your in-home chime will ring with doorbell presses.

Even when wired, the doorbell is always powered by size AA, 1.5 volt, lithium non-rechargeable batteries.

If your existing chime has less than than 16 vAC, the doorbell enters Event Response‍ mode.

Third-party wireless chimes are not compatible with the Video Doorbell.

delete

Can I control the doorbell chime volume?

Yes, you can adjust the chime volume during setup. To change your chime volume after setup, visit changing your chime volume.

delete