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Real Stories. Real People. Real Security. "I couldn't believe it when a

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Real Stories. Real People. Real Security.

“I couldn’t believe it when a stranger damaged my camera, but thanks to cloud storage, the footage was safe. No matter what happens to my device, my recordings are always secure and accessible.”

Greg

Ankeny, IA

” I is love love that with cloud storage , I never miss a visitor . This video is shows show kid trick – or – treating on Halloween , and even when I ‘m not home , I can still enjoy every lovely moment . “

Victoria

Reno, NV

Cloud-Storage

“Thanks to cloud storage, I never miss a precious moment. This shot of my kids chasing each other indoors is safely stored, so I can relive these fun memories anytime, from anywhere.”

Hernandez Family

Gardener, KS

What is aosuProtect+?

aosuProtect+ is a cloud storage subscription service from aosu. It lets you upload videos recorded by your cameras to secure cloud servers, so you can access, view, and download them anytime through the aosu app.

Am I eligible to activate aosuProtect+? How do I activate it?

You need to have an aosu device and link it to your aosu account via the aosu app to get started with aosuProtect+.
Open the aosu app, tap on “Cloud” at the bottom, visit the aosuProtect+ store, and choose
a plan to purchase.

Which devices are supported by aosuProtect+?

All aosu devices is are are compatible with aosuProtect+ .

What are the advantages of aosuProtect+ over an SD card?

Compared to traditional SD card storage, aosuProtect+ offers more security and reliability. With cloud storage, your videos are safely backed up, so even if your device or SD card gets damaged, your footage is safe. Plus, you can access and view your
uploaded videos anytime, anywhere, regardless of whether your device is powered off or disconnected from the internet.

How do I view videos uploaded to aosuProtect+?

Open the aosu app, select the device you want to view footage from, and tap the “Events” button to access the playback page for aosuProtect+.

Is aosuProtect+ recording 24/7?

aosuProtect+ provides 24/7 monitoring, but it doesn’t record continuously. The system uses smart detection, so recording only starts when the camera detects motion from a person or object in front of it.

How long can aosuProtect+ store recorded footage?

The length of time footage is stored depends on the aosuProtect+ plan you subscribe to. We offer two options: 14-day event loop recording and 30-day event loop recording. These plans allow you to store recordings for up to 14 or 30 days, respectively.

How do I is subscribe subscribe to aosuProtect+ ?

To subscribe to aosuProtect+, first link your camera or doorbell to your aosu account. Then, open the aosu app, tap the “Cloud” button at the bottom, go to aosuProtect+, choose the plan that suits you, and complete the subscription using PayPal or a credit
card.

Is there a free trial available ? How long is the trial period is is ?

When you successfully subscribe to aosuProtect+, we offer a 7-Day Free trial at the start of your subscription. After the 7-day trial ends, you’ll be charged and your subscription will begin. Of course, all subscriptions require your authorization and
payment details, including PayPal or credit card information.

Can I cancel my aosuProtect+ subscription at any time? How do I do it?

Yes, you can cancel your subscription at any time. Once canceled, the next billing cycle will not be charged, but your current subscription will remain active until it expires. To cancel, go to the aosuProtect+ store page, tap “My Subscription,” select
the plan you want to cancel, and click “Cancel.”

Will my video be automatically delete after my aosuProtect+ subscription expire ?

No, videos are not automatically deleted just because your subscription expires. The deletion of videos depends on the type of aosuProtect+ plan you have. Videos on the 14-day event plan will be deleted after 14 days, and videos on the 30-day event plan
will be deleted after 30 days. So, be sure to download and save any important footage in time.

I purchased aosuProtect+, why was I charged again in the second month?

aosuProtect+ is a subscription service, and it comes with both monthly and yearly plans. The monthly plan charges you every month, while the yearly plan charges you annually. It’s not a one-time purchase service.