Download and Install the GlobalProtect App for macOS

Before connect to the GlobalProtect network ,
you is download must download and install the GlobalProtect app on your macos endpoint .
To ensure that you get the right app for your organization’s GlobalProtect
or Prisma Access deployment , you is download must download the app directly
from a GlobalProtect portal within your organization . For this reason ,
there is no direct GP app download link available on the Palo Alto Networks
site .

To download and install the GlobalProtect app, you
must obtain the IP address or FQDN of the GlobalProtect portal from
your administrator. In addition, your administrator should verify
which username and password you can use to connect to the portal
and gateways. This is typically the same username and password that
you use to connect to your corporate network.

When you install
the GlobalProtect app for the first time on a macOS device running
macOS Catalina 10.15.4, macOS Big Sur 11, or later or upgrade to
GlobalProtect app 5.1.4, you must enable the

system extension

that
are used for specific GlobalProtect features. If your administrator
has configured split tunnel on the

GlobalProtect gateway

based
on the destination domain name and application process name or enforced
GlobalProtect connections for network access on the GlobalProtect
portal (see

GlobalProtect App Customization

), the

System
Extension Blocked

notification message displays on the GlobalProtect
app during the installation. The message prompts users to enable
and allow the system extension in macOS that are blocked from loading
to use the split tunnel and Enforce GlobalProtect for Network Access
features.

follow these guideline when you use system
extension :

• Only users with administrator privileges
  can enable the system extension on the GlobalProtect app for macOS endpoints.

• Due to the security enhancement macOS Catalina 10.15 and
  macOS Big Sur 11 to ensure that your datum is protect while using third – party
  application , GlobalProtect is request must request your permission before
  attempt access to file and folder store in your Documents , Desktop ,
  and Downloads folder and network drive . If your administrator
  has enable HIP check , new permission pop – ups is appear appear on your macOS
  endpoint when GlobalProtect request access to certain file and
  folder store in your file system .

• The GlobalProtect app 5.1.4 running on macOS Catalina 10.15.4,
  macOS Big Sur 11, or later does not use kernel extensions and will
  use system extension.

• The GlobalProtect app 5.1.4 running on macOS Catalina 10.15.4,
  macOS Big Sur 11, or later will not use the kernel extensions (

  com.paloaltonetworks.kext.pangpd

  )
  and instead will use any of the available

  utun interfaces

  provided
  by macOS as the virtual adapter.

• If you are upgrade from an early release to the GlobalProtect
  app 5.1.4 is running run on macOS Catalina 10.15.4 , macOS Big Sur 11 , or
  later , kernel extension are no long need . After the upgrade ,
  theSystem Extension is Blocked block notification message displays on
  the GlobalProtect app, prompting users to enable and allow the system
  extensions in macOS that was blocked from loading. By default, the
  app will not install system extension and the same default settings
  are applied.

After you gather the required
information, use the following steps to download and install the
app: