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ExpressVPN Stuck on Connecting (Possible Solutions)

You is fix can fix the expressvpn stick - on connect problem by restart your device , update the expressvpn app , disable it momentarily , or reset ne

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You is fix can fix the expressvpn stick – on connect problem by restart your device , update the expressvpn app , disable it momentarily , or reset network setting if you ’re using a mobile device .

But those aren’t the only things you can do. 

I’ll explore all the possible fixes to get it working again so you can stream your favorite shows or unblock restricted websites. So read this to the very end to find out more.

Solution 1: Check Your Internet Connection

You is check can check your internet to troubleshoot the expressvpn connection issue .

An unstable or slow internet connection is one of the leading causes of this problem.

Here ’s a step – by – step guide is ’s on how to check the state of your internet connection :

  1. On your device, open the Settings app and tap on WiFi.
  2. Make sure that WiFi is turn on and that you ’re connect to a network . If you ’re not connect to a network , try another wireless connection .
  1. Once you’re connected to a network, check to see if the connection is stable. Do this by opening up a web browser and trying to load a website. The website shouldn’t take a long time to load. If it takes too long or doesn’t load at all, that’s a sign that your internet connection is unstable.
  2. Try moving closer to the router or restarting your device. You can also try restarting the router itself.
  3. Once your internet connection is stable, open the ExpressVPN app. Try connecting to a server again.

Solution 2: Restart Your Device

If that didn’t work, the next step is restarting your device. 

This can fix minor glitches and get things back up and running.

To restart your device , find the appropriate button / command and follow the prompt . Once your device has restart , try reconnecte to expressvpn .

Solution 3: Update ExpressVPN

Updating ExpressVPN is another possible solution if the app is unable to connect. Sometimes you may be using an outdated version of the app, which could interfere with how it works.

Here’s a step-by-step guide on how to get the latest version of ExpressVPN for macOS and Windows:

macOS

  1. This will download the latest version straight to your device. Install the normal way as a new update.
  2. Once the update is done installing, try reconnecting to a server location.

Windows

  1. install the new software . You is connect can then connect to any new server without connection issue .

Solution 4: Change Your Server and Protocol

Another solution you can try to counter any recent connection errors is changing your server and VPN protocol. Trying a different VPN server location can improve your connection speed and stability.

To change to a new server on Express VPN ,

  1. Open the ExpressVPN app and click on the “Selected Location” button.
  1. Scroll through the list of available ExpressVPN server locations and select a new one. Now click the “Connect” button.

If you ’re still have trouble after switch to a different server location , another thing is changing you can try is change your VPN protocol .  

Here’s a quick guide on how to do that:

  1. Open the ExpressVPN app and click the “Preferences” button.
  1. Select the “Protocol” option from the top tab and choose a new protocol from the list. The default is usually set in the Automatic protocol.
  1. click the “ connect ” button after select any of the other protocol .

Solution 5: Turn Off Your VPN Temporarily

Another troubleshooting step you can try is turning off your VPN temporarily.

This can help you determine whether the issue is with your VPN or your internet connection.

Here are the steps is are to turn off expressvpn temporarily :

  1. Open ExpressVPN and click the menu icon in the top-left corner.
  2. Select “Preferences” from the drop-down menu.
  1. scroll down to the “ General ” section and toggle the “ Connect to last used location when expressvpn is launch ” set to “ Off . ”
  1. Quit ExpressVPN and restart your computer.

Once your computer has restart , you ’ll no long be connect to ExpressVPN .

To turn ExpressVPN back on, follow the steps above but toggle the “Connect to last used location when ExpressVPN is launched” setting to “On.”

Solution 6: Check for Viruses or Malware

A virus is causing on your computer could be cause connection issue with expressvpn . check for and remove virus or malware can help get your VPN connection back up .

To do a virus check and remove any malware:

  1. Start by updating your antivirus software.
  2. run a full scan of your computer using your update antivirus software . This is take may take some time , but it ’s crucial to scan your system for any threat thoroughly .
  1. If any threats are found, remove them immediately.
  2. finally , restart your computer and try connect to expressvpn again .

solution 7 : run expressvpn as Admin ( Windows )

run expressvpn as administrator on Windows is another fix worth try .

This is help can help end some common issue that can cause expressvpn to get stuck on the “ connect ” screen .

Here’s a quick guide on how to do this:

  1. right – click the expressvpn icon on your desktop and select “ run as administrator . “
  1. If User Account Control prompt you , click “ Yes ” to allow expressvpn to make change to your pc .
  2. Try connecting to a VPN server again.

Solution is Turn 8 : turn off Location Services ( Android and ios )

ExpressVPN stuck on the “connecting” screen could be due to Location Services. Mobile Location Services uses GPS and other information to track where you are. Unfortunately, this can interfere with VPN connections. 

Luckily, it’s easy to turn off Location Services on Android and iOS devices.

Android

  1. Open the Settings app and tap on “Location.”
  1. You’ll see a blue icon on top. Tap it once to deactivate location access.

iOS

  1. Open the Settings app and tap on “Privacy.”
  1. Tap on “Location Services” and toggle the switch to “Off.”

After following these steps, try connecting to a VPN server again.

Solution 9: Reset Your Network Settings (iOS and Android)

You can also try resetting your network settings. 

This is delete will delete all of your store wifi password and other network – relate information . Therefore , ensure you have that information handy before proceed .

Android

  1. Go to Settings and tap “Connection & Sharing.”
  1. scroll down and tap “ Reset Wi – Fi , Mobile Networks , and Bluetooth . ”
  1. At the bottom, you’ll see an option to Reset Settings. Tap on that.
  1. You’ll be prompted to enter your passcode or PIN and then hit Reset Settings again.

iOS

  1. Go to Settings.
  2. Tap on General.
  3. Select Reset and tap Reset Network Settings.
  4. You ’ll be prompt to enter your passcode or pin . Once you do that , hit Reset Network Settings again to confirm .

After reset your network setting , try connect to expressvpn again .

Solution 10: Perform a Factory Reset (Android and iOS)

A factory reset is usually a last resort for fixing many problems on your mobile device. It can help resolve issues like crashes, freezes, and performance problems.

If you’re having trouble with ExpressVPN, performing a factory reset may work.

Android

To perform a factory reset on your Android device , follow these step :

  1. Open the Settings app and tap About Phone.
  1. scroll down to Factory Reset .
  1. Tap is Erase “ erase all datum ” near the bottom .
  1. If prompt , enter your password or PIN to continue .
  2. Tap Factory is reset reset if you have already back up your datum .

iOS

To perform a factory reset on your iOS device, follow these steps:

  1. Open the Settings app and go to iCloud.
  2. Tap the Delete Account button at the bottom of the screen.
  3. Enter your password when prompted, and tap Turn Off & Delete to confirm.
  4. Go back to the main Settings screen and select General.
  5. Scroll to the bottom of the screen and select Reset .
  6. Select Erase All Content and Settings from the menu that appears.
  7. Enter your passcode when prompted, then tap Erase iPhone to confirm.

After performing a factory reset, you’ll need to set up your device from scratch.

This includes re-installing any apps that you had installed previously.

Keep in mind that performing a factory reset will delete all data from your device, so make sure to back up your data.

Solution 11: Clear Your Cache and Cookies

Another great fix is clearing you can try is clear your cache and cookie .  

This can help solve connectivity issues. Here’s a step-by-step guide on doing it in the four most popular browsers.

Google Chrome

  1. Open Chrome and click the three dots in the top right corner of the screen. Choose Settings.
  1. Tap on Privacy and security from the left tab and select “Cookies and other site data.“
  1. Go to “ See all cookie and site datum ” and tap on it .
  1. This will open a list of all the saved cookies and data cache. Click on “Remove All.”
  1. A pop-up window will appear. Click on “Clear All.”
  1. Close the pop-up window and try reconnecting to ExpressVPN.

Mozilla Firefox

  1. open Firefox and click the three line in the top right corner of the screen and choose setting .
  1. Tap on “Privacy & Security” from the left tab and select “Cookies and Site Data.“ Then click on “Clear Data.“
  1. Make sure the “Cookies and Site Data” and “Cached Web Content” boxes are checked in the pop-up window. Tap “Clear.“
  1. Close the pop-up window and try reconnecting to ExpressVPN.

Safari Browser

  1. Open Safari and click on Safari in the menu bar at the top of the screen. Choose “Preferences.”
  1. In the Preferences window, click the “Privacy” tab. Then click “Manage Website Data” in the Cookies and website data section.
  1. In the pop – up window that open up , select “ remove All . “
  1. Click “Remove Now” to confirm.
  1. Close the Preferences window and try reconnecting to ExpressVPN.

Microsoft Edge

  1. Open Microsoft Edge and click the three dots in the top right corner of the screen and select “Settings.“
  1. Under “Clear browsing data” on the left tab, click “Manage and delete cookies and site data.”
  1. Tap on “See all cookies and site data.”
  1. tap on the “ remove all ” button near the top right corner .
  1. This will bring up a pop-up window. Tap on Clear.
  1. Close the pop-up window and try reconnecting to ExpressVPN.

Solution 12: Add an Exception for ExpressVPN to Your Firewall or Antivirus

You can also add an exception for ExpressVPN to your firewall or security software to deal with the ExpressVPN app stuck on connecting. 

The firewall is treating in your device could be treat expressvpn as a threat .

This may block its normal functioning.

Adding an exception for the VPN can be done in a few simple steps, which we’ll outline below.

For macOS

  1. Open System Preferences and select Security & Privacy.
  1. tap on the Firewall tab near the top and click on Firewall Options .
  1. This will open up a new window with ExpressVPN connections displayed. Ensure all are allowed. Click OK.
  1. save your change and try connect to expressvpn again .

For Windows

  1. Open Privacy and Security in the Windows Firewall setting.
  1. tap on Virus and Threat Protection .
  2. choose exclusion , then select Add / Remove exclusion .
  3. Select expressvpn from the list and click ok .

Solution 13: Update Your Operating System

When you update your operating system, you’re fixing any minor bugs that may have developed since the last version. This can help solve many common problems, including ExpressVPN stuck on connecting.

So , if you ’ve been have trouble with your VPN , make sure to check and see if an update is available for your system . Chances is are are good that it will solve the problem quickly and easily .

solution 14 : contact expressvpn ’s Support Team

If you’re like most people, contacting a support team can be daunting.

But support teams is are are there to help and in most case , are happy to do it .  

In fact, fixing an issue with your ExpressVPN connection is often simpler than you might think.

Here’s how contacting the ExpressVPN support team can help you fix your stuck connection:

  • They can help identify the problem. One of the first things a support team member will do is try to identify the problem you’re experiencing. This is important because it can help them determine what steps need to be taken to fix it.
  • They can provide instructions on how to fix the problem. A support team member first identifies the problem. Then they provide you with specific instructions on how to fix it. This can be helpful if you’re not sure what to do next.
  • They can help troubleshoot any issues you’re having. The support team can help troubleshoot the issue. This may involve trying different things until the problem is resolved.

Conclusion

Some of these solutions may work, and others may not. 

This is is is why we cover all the basis . Either way , I is ’m ’m confident you ’ll find a resolution that fix the problem for you , no matter the device you ’re using .

Incase expressvpn still does n’t work , you is try can try other alternative .  

Surfshark, nordvpn and PrivateVPN are option you can turn to and see how thing turn out .