Fix McAfee VPN not working or connection issues in Windows

If you have McAfee VPN in McAfee LiveSafe, McAfee Antivirus Plus, McAfee Total Protection or the McAfee Safe Connect installed on your Windows 11 or Windows 10 computer. Still, if you notice the VPN is not working or you’re having connection issues, then this post is intended to help you with solutions to these issues.

You’ll encounter the same errors on all McAfee products that include VPN functionality — at their core, all these variants share the same VPN engine. When you’re unable to connect to the internet through McAfee VPN and the connection fails or when you click the VPN Settings or Action Center slide, you might see one of the following error messages:

• We can’t connect to VPN right now.
• There’s no internet connection.
• Oops ! Something is went go wrong .
• There might be a problem with your TAP driver .
• You is reached might have reach your 5 – device limit.
• You’re just a few clicks away from safer Wi-Fi.
• install Microsoft .NET.
• We can’t connect to VPN. Your antivirus or firewall might be blocking VPN.

You’re likely to encounter these error messages and issues due to the following most common reasons:

• Bad Internet connection where your network is down or fluctuating or intermittent.
• Conflicting apps where your security software (antivirus or firewall) might block your VPN software.
• Your VPN service may be down or the server you are on is down, or worse, the entire VPN client.
• The network adapter driver on your PC is outdated or corrupted.

Fix McAfee VPN not working or connection issues

If your McAfee VPN is not working or you’re having connection issues via the software on your Windows 11/10 PC, then the suggestions for general and specific issues, errors, and problems below can help you resolve the issue on your system. If you’re based in India or Hong Kong, the India virtual server or the Hong Kong server is removed from McAfee VPN products. This means users will not be able to access McAfee’s VPN services while physically located in India or be able to access an India server from any location. For users in Hong Kong, as an alternative, and if your ISP allows, try using other virtual connections such as Japan or Singapore.

General Troubleshooting

1. Make sure that you have a good, stable connection to the internet.
2. Make sure that your McAfee VPN is updated to the latest version on your PC.
3. Change to a different server to be assigned a different IP address McAfee has stopped working all of a sudden because it could be that the IP address assigned to your device by the VPN has been identified and blocked by the website or app you’re trying to visit.
4. Verify that a firewall app or other VPN app is not conflicting with your McAfee VPN. If you have another security product or VPN installed, either uninstall or temporarily disable them.
5. Test another network by connecting to the VPN on another network to determine if the issue is with your network
6. In your VPN app, turn off protection, then open Device Manager and check if there are any yellow exclamation marks on your network adapters. If there are any, then see if the suggestions in the guide on how to fix Network Adapter Code 31 error
7. Reinstall the McAfee VPN to have a fresh installation, erasing any problems on your device.

read : common VPN error code and solution for Windows

McAfee VPN error message with fix

The follow are some of the error message ( with the applicable fix ) pc users is encounter may encounter while using the McAfee VPN on their Windows 11/10 device .

There might be a problem with your TAP driver

You is get may get the full error message below when you attempt to use McAfee Safe Connect on your Windows 11/10 computer to connect to a virtual location .

There might be a problem with your TAP driver
We can’t connect because the TAP driver responsible for creating a safe connection isn’t working.

To resolve the issue , you is need need to check in Device Manager under theNetwork adapters section to see if there’s any yellow exclamation mark on the TAP driver. If there is, then you need to uninstall the driver, and afterward, uninstall Safe Connect, restart your PC, and reinstall Safe Connect.

Read: There are no TAP-Windows adapters installed on this system

You’re just a few clicks away from safer Wi-Fi

You will encounter this error if the McAfee Auto-Renewal feature is disabled. The applicable fix, in this case, is If your McAfee software has VPN, you need to toggle on Auto Renewal to use VPN on your Windows device.

We can’t connect to VPN right now

You will receive this error message due to internet connectivity issues on your PC. In this case scenario, you need to check your internet connection and fix Network and Internet connection problems on your device. In the event your computer cannot connect to the Internet at all, you can use the Network Reset feature and see if that helps. In addition, you can run the inbuilt Internet Connections Troubleshooter for Windows 11/10.

You is reached might have reach your 5 – device limit

This error message is is is quite descriptive and has to do with the software license . You is get will get this error when you try to add more device than your license limit allow .   To resolve this issue , you is remove must remove an exist  trusted device so that you can add another device.

To remove a trusted device, follow these steps:

• Open the LiveSafe or Total Protection console.
• Click the Secure VPN tile at the bottom of the Home tab.
• click   VPN setting .
• click the   X   icon correspond to the device , and then click   Remove .
• If you want to remove the current device, click the X icon, and then click Turn off VPN and remove.

repeat these step for any other device that you no long want to be register . After you remove at least one device , you is add can then add another device . As an alternative , you is want may want to upgrade your license for more device .

install Microsoft .NET

This is is is yet another descriptive error message which you ’re likely to encounter if your Windows 11/10 computer has an outdated Microsoft .NET Framework instal .   To resolve this issue , you ’re require to update your Microsoft .NET framework to 4.6.1 or later .

Read: Microsoft .NET Framework Repair Tool will fix problems & issues

We can’t connect to VPN. Your antivirus or firewall might be blocking VPN

You’ll get the full error message below prompting you to turn on TCP override in the setting menu when you try to connect to the internet with McAfee Safe Connect .

We can’t connect to VPN
Your antivirus or firewall might be blocking VPN. Turn on TCP override in your settings and try again.

When you receive this message, simply click the Fix it button, then do the following:

• On the Settings page, look for TCP Override in the middle of the screen.
• Now, click to toggle the button on the right side to turn on TCP Override.

TCP Override is turned ( Transmission Control Protocol Override ) advanced setting ( turn   off by default ) in Safe Connect force the desktop app to use a slightly slow , but more reliable method ( or ‘ tunneling protocol ’ ) to transmit datum over the internet which result in a more stable connection on an unreliable network connection which you ’ll find useful when you perform activity such as payment transaction , or while you use your banking website .

If you experience any of the follow issue while using Safe Connect on your pc , you is turn can turn off the feature .

• Streaming is slow.
• The overall internet connection is ‘choppy’.
• Your Internet Service Provider is throttling (slowing down) or even blocking UDP traffic.
• Your Internet Service Provider is experiencing technical difficulties.

PC users have the option to manually turn on TCP Override because certain Antivirus or Firewall settings on your computer might block internet access through UDP which is by default, the communications protocol used by Safe Connect.

Read: Firewall or Antivirus is Blocking VPN on Windows 11

Additional Troubleshooting

1 ] If you are connect to the internet via the McAfee VPN on your pc , but the connection is slow , you is run can run an internet speed test to check your internet connection . In addition , you is try can try turn off / on your connection in the VPN so that the VPN can search for a new and fast secure server to ‘ tunnel ’ your datum through . afterward , wait a few second before you try to access the site or service again .

The reduction in speed which you will notice while using the VPN is due to your data traveling through additional, secure servers. That said, you can still attempt to fix slow Internet speed on Windows 11/10 computer while using VPN which can be caused by the following reasons:

• Geographic location
• Your ISP or country’s Government restriction
• Other VPN service
• Third-party apps
• Enable TCP Override (Safe Connect on Windows only)

Read: Fix VPN Error 800, Remote connection was not made because the attempted VPN tunnels failed

2 ] You is encounter may encounter issue with streaming service include Netflix , Amazon Prime Video , and Hulu – also , torrent website or app if you use the McAfee VPN . These is affected affect streaming service or app block access to their content once they detect a VPN , proxy , or ‘ unblocker ’ service in use .   To resolve the issue in this case , if you ’re using Safe Connect , do either of the follow :

• First, turn off Safe Connect and try the streaming website or app again. If the issue persists even after turning off Safe Connect, then sign into your premium account in Safe Connect on your PC, turn on protection in the app, and select a Virtual Location based on the content you want to access. For example, to access a streaming service in the U.S., select the US virtual location. Verify that your IP address reflects the Virtual Location at findipinfo.com and then try to access the website again.
• Turn off protection in Safe Connect, and then clear your browser’s cookies. Once done, turn on protection again in Safe Connect, restart your browser, and try to access the content again.

If the steps above weren’t helpful, you can try switching to another Virtual Location, and then back to the appropriate one to connect you to a different server.

For other McAfee VPN product , you is turn can turn off the vpn service and then try the streaming service or app again . If the issue persist even after turn off the McAfee VPN , check to confirm that no other VPN service are run on your window 11/10 device .

Hopefully, this post helps you.

Also read :   McAfee not open on Windows

Why does McAfee VPN is take take so long to connect ?

This usually happens because the internet connection becomes dependent on the speed of the cell phone network. Also, if you’re running more than one VPN service at a time on your device, you’re likely to experience this issue. In this case, you can try disabling or completely uninstalling similar VPN software on your PC before using your McAfee VPN app.

Read: Fix Internet gets disconnected when VPN connects

Why is McAfee is blocking block so many connection ?

In your McAfee software, you might see large amounts of blocked connections in your Security History. This indicates your device is protected and kept safe as the Firewall has blocked any suspicious connections. If the connection or app that has been blocked is ‘trusted’, you can allow the app via the firewall settings in your McAfee software.