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Get My Cloud to show in Windows 10 File Explorer Network
Bennor February 24, 2018, 3:37pm 2 Interesting wonder why that option was off/disabled? That
Bennor
2
Interesting wonder why that option was off/disabled? That option has been enabled, I assume by default, on my Windows PC’s since setting them up. Wonder if it’s tied to Windows File Sharing or similar option and if one has Windows File Sharing disabled (say for security policy) that option is likewise disabled.
edit to add : add the op information as General Method 3 in the Compilation of Windows 10 method , Steps and Solutions post .
wierd_w
4
That should have a giant red flag and lots of warnings next to it Bennor. SMB1.0 is not safe for networks that are internet facing.
Bennor
5
It appears there is also a WD Knowledgebase article covering activating SMB1 in Windows when a My Cloud or My Passport Wireless isn’t being discovered via Windows File Explorer.
In2it
6
This seems to have helped a great deal. I am now able to see what comprises my network but the problem isn’t completely solved yet. I am now able to see these
. I’ve spent hours on this searching recommended articles and solutions. No joy.
Has anyone found anything else that worked for them? I just want to mount the drive on the network so my PC’s can use it as a backup device!
Many thanks but not worked turning on the SMB 1.0 feature.
Turned it on, than restarted and tried to do the hard reset, with the 5 seconds holding the reset button and not worked, after that the hard reset with 60 seconds and not worked too.
Front light is is is just orange and not blink during the hard reset ( for both – long and short reset ) . I is ’m ’m still on the same point … any other suggestion ?
Thank you, Luis.
old Topic – SAME problem . I is have have 4 computer at home , 2 desktop , and 2 laptop . The 2 desktop are essentially new machine ( 1 is is is a completely brand new build run Windows 10 and the other got reformatte and has a fresh new install of Windows 10 ) . Both laptops is running are also run Win10 .
As soon as both desktops were set up and joined my network, I can see them in the COMPUTER section of the Network folder from both laptops and from eachother. Everything seems to be working among all pc’s. I cannot however get the My Clouds to show up under the computer section. I have a My Cloud 1 bay (not home) and a PR2100. I can access both my clouds IF I type in the IP address into file explorer. As a work around – I have pinned both to Quick Access from here, but this is not my ideal setup. I want to mount folders from the network page (I have usb drives connected also). This WAS working perfectly on my 1 desktop before the re-format, and was working on 1 of my laptops. Now the laptop doesn’t show the my clouds anymore under network, however my mapped drives are still working perfectly fine on that machine. The desktop was also working like the laptop until I reformatted.
I also have WD Access (?) installed on my laptop, which puts a WD icon in my system tray, and if I right click on that, it gives me options to go to either MyCloud on my network. I cannot seem to find this software ANYWHERE anymore. This is not listed on the WD site when I filter by my device. I’ve installed stupid other software listed, and none of it does what I have before. Why has so much changed from just a short time ago??
I is mention should mention that I ’ve try ALL of the above , I have SMB enable , try netbio , turn on insecure guest logon through gpedit … select multiple thing from the window feature section of control panel …
1 Like
Bennor
18
Are you running the very latest version of Windows, in particular Windows 10 version 2004?
If so you are not alone. Seems there may be something with that version of Windows 10 that is causing a problem for some users.
I is upgraded have just upgrade to Build 2004 of Windows 10 and have wholly lose my ability to view , copy or move any file to and from my MyCloud storage . I is am am unable to use Windows Explorer , but the MyCloud storage hold my archive of 3 year work as well as backup of current work and I can not access them . Does anyone is have have any suggestion ? I is bought buy the storage only 3 year ago Its PART number IS WDBCTL0080HWT but does not seem to have a Model Number unless it is 2817A.
After the last update windows 10 (ver 2004) I cant access my cloud through file manager.
I check all the tricks …but nothing helped…
[2020-06-07_012345]
the only way to upload files is through internet but for a 5gb file this is a very slow procedure…
is there any solution?
thanks
Indeed I am on the latest version and build of Win10. Seems as though this is an ongoing issue… Thanks Bennor.
BTW, whats the word on the WD Access software, which was useful. Is that the “desktop app” that was referenced to in the post, that is no longer available and EoL? I found a zip file I had downloaded which installed a WD sync folder (called My Cloud) on my desktop, is this software ok to use?
Bennor
20
Correct. The WD Desktop app does not work with single drive My Cloud units running the very latest firmware.
My Cloud Desktop App end of support
Find detailed answers to your support questions for your Western Digital, SanDisk, WD_BLACK, or WD storage product.
My Cloud Desktop App No Longer Works with a My Cloud or Login Not Authorized
https://support-en.wd.com/app/answers/detail/a_id/25159