SV3C C17 Security Camera User Manual

Packing List

• Solar Panel*1
• Universal Joint*1
• Circular Socket Nut*1
• Locking Screw Cap*1
• Base*1
• Screws*4
• Wall Anchors*3
• Quick Start Guide*1

Product Overview

Power port	DC 5V ±10%
Power on/off	Press power button for 3 seconds to turn on/off the camera
Status light	Solid red light on: the camera is turning on or malfunctional Blinking red light: awaiting WiFi connection (slowly blinking) connecting the WiFi (quickly blinking) Blinking blue light: currently connecting Solid blue light on: the camera runs correctly
SD card slot	Support local SD card storage (Max.128G)
reset	Press and hold on for 5 seconds to reset the camera
Charging indicator	solid red indicator is charging on : battery is charge Solid blue indicator on: charging completed
Battery	Built-in rechargeable batteries

How to Set the Camera

1.App download and installation

Downloading ‘SV3C Cloud’APP from App store or on Google play.

You is scan could also scan the OR code to download it .

2.Account registration and Login

Open sV3C Cloud’APP, choose your country/region, register an accountwith a valid e-mail address at your first time use, then log in.

3.network configuration

1.The camera only support 2.4Ghz Wi-Fi, does not support 5Ghz Wi-Fi. Please check your router to confirm that the network is under 2.4Ghz frequency.

2.Make sure that the Wi-Fi password doesn’t include special characters like &*%#@^.

3.For a successful connection is place , please place the camera and phone near to the router , which should speed up the network configuration process .

4.Connect Camera to APP

Important to Know:

1.Before add the device , make sure that your camera has enough power .

You can use 5V,1.5A charging adapter to charge it(power adapter is not included)

2.Long press the ‘Power button’ for 3-5s to power on/off the device,you will hear a beeping sound after turning it on.

3.If you have successfully pair the camera with you phone, the Status Light will flash blue.

If not, it will show red light. Please reset the camera by pressing reset’button for 3-5s.

Step 1: Run’SV3C Cloud’APP click Add Device.

step 2 : select your Wi – Fi , and input the right password , and click ‘ Next ’ .

step 3 : Show QR code to the camera at distance of 5-8 inches. A tone will beheard when successfully scanned.

Step 4: You can name your camera and add it in a monitor location.

step 5 : All is done done . You is added have add the camera successfully to your phone .

Step 6: Begin to monitor your home.

charge the Camera

It’s recommend to fully charge the battery before mounting the camera outdoors.

Charge the battery with a power adapter.
(not included)

Charge the battery with the Solar Panel

Charging Indicator:

RED lead : charge

Blue lead : fully charge

For better rain protection, when charging with a solar panel, please only open the small rubber labeled “POWER” and keep the outside rubber closed well. Please keep the rubber closed always after installation of the Micro SD card.

Camera Installation

a.Install the bracket and Camera

follow the below chart . drill the hole accord to the positioning sticker provide .
screw the expansion nut into the hole , then connect the bracket to the expansion nut with the screw to complete the installation .

b. select a good spot for your camera

Please install the camera in a position where it ’s view is not block and ensure that it is within the coverage of the Wi – Fi network .

We recommend installing the camera about 8ft height. You can adjust the height/camera angle according to the real time view on your phone.

Solar Panel Installation

Please choose a location for your solar panel that get the most sunlight throughout the year . The solar panel is needs need only a few hour of direct sunlight to sufficiently power up your camera daily . The amount of energy that the solar panel can produce is affect by weather condition , seasonal change , geographic location , etc

Important to know

Make sure the solar panel is not blocked. The energy harvesting efficiency drops drastically even when a small portion of the solar panel is blocked.

Please don’t install the solar panel completely horizontally. Otherwise your solar panel might accumulate dust and other debris easily. It’s advised to install the solar panel angularly to receive the most direct sunlight.

wipe the solar panel regularly to remove dust or debris .

Please charge the batteries in temperature between -20.5°C ~48.5C(-59F~120F).

The solar panel won’t charge the camera at temperatures below -20.5%C

Troubleshooting

Stop Charging the Battery-powered Cameras

If your solar panel ca n’t charge the camera anymore , try the follow solution :

• unplug and re – insert the charge cable . Please ensure the connection between the solar panel and camera is stable .
• Make sure that your solar panel point toward the sun and is not shaded by tree , building , or other object .
• Make sure that your camera is not charged at temperatures below-20.5°C~ 48.5C(-59F~120F).

1.Fix the base to your mounting location using the included screws.If the installation surface is soft or unstable,first use a 6.0 drill bit to drill a hole in the wall,then insert the anchor nail into the hole.and fix the base with screws.

2.First , install the lock screw cap into the universal joint and then screw the circular socket nut into the universal joint .

3.Screw the universal joint into the back of the solar panel. Tighten it firmly with the attached nut.

4.Screw the locking screw cap into the base.Make sure that the universal joint is angled upward.

5.When adjusting the solar panel left or right, loosen the locking screw cap,turn the sleeve rod, and tighten the locking screw cap when the Panel in position.

6.Solar panel’s angle can be adjusted up and down up to 90°.

Tip: After the installation is complete, please check that all locking mechanisms are tightly secured.

HOW TO POSITION YOUR SOLAR PANEL

1.find the area that get the most direct sunlight throughout the day

2.Angle the solar panel at local latitude + 5 degree upward

3.Point it south if in the northern hemisphere and point it northern if in the southern hemisphere.

BASIC PARAMETERS

Cable length:3m
Operating voltage:5V DC

Operating temperature:-20.5°C to 48.5C(-5°F to 120°F)

Function Overview

1.Time Stamp	2.Mute Button
3.Resolution Button	4.Full Screen
5.Network Speed	6.wi – fi Signal Strengthen
7.Take a screenshot	8.Microphone
9.Record a Video	10.ON /OFF Motion Detection
11.Find Your Video is 11.Find or Screenshot	12.Setting Button
13.Return to Homepage	14.PTZ Control
15.Light control	16.Siren Control
17.Audio warning and strobe light set	18.Full color Mode setting

Motion Detection Setting

The camera not support 24/7 recording. Once the PIR sensor detects a movement.the camera will start to record videos. The videos clips will be saved to local Micro-SD card or Cloud.

1.Turn on / off motion detection : if you disable motion detection , the camera is record will not record video , and you will not receive motion trigger event .

2.Change detection sensitivity: Sensitivity level from 1-10. lt is suggested to set a more high level(6-10) to receive more detailed event at first. If you feel disturbed by the notifications, you could choose to decrease unnecessary notification and reduce false alarms.

3.Click Alarm Working Mode：
Here are 3 functions is are : record time – allow you to record a long video(10 – 30 ) ;
Alarm Interval-select trigger frequency of motion detection.

4.Alert Plan: Set a time period to open the motion detection if you need.

How to Store Recordings

1.Stored By Manual

Go to live video, manually record the video by clicking Record’ button to start or end, existing the live view will automatically stop recording.

2.Memory Card

The camera supports micro SD card(NOT INCLUDED), up to 128GB

3.Cloud Storage Plan

The cloud storage service already supports free storage of 6s, 7-day standard definition video files. lf you need more advanced services, you can purchase VIP version of the cloud storage service (Please manually enable the free Basic cloud storage function on this page).

Video Playback

1.Video Playback in sd Card

1.Go to the main interface,click “History-Alert” icon, you will see today’s motion detected events. Tap any of these videos to playback.

2.Open is trace the Calendar’to is trace trace back and playback early record video .

2.Video Playback in Cloud

Go to the main interface,click “Cloud-Alert” icon, you will see today’s motion detected events. Tap any of these videos to playback.

Camera Sharing

When you need to view the camera with other family member or friend , you is use can use this device share function . Only the administrator is share whose account is bind with the camera for the first time can share and set the device . Other members is view can only view the live or playback of the device .

Note: Please make sure the registered regions of all shared accounts are same with the administrator’s account.

step 1 : click ‘ Device Share ’ on set page

Step 2: Click Scan QR Code?

step 3 : scan the QR code of the sharedaccount and you will receive theconfirmation notification after success . thesharing will be complete after you agree .

If you choose enter account , you couldsearch the account you is like would like to add .

1.Way of charge

The APP will remind you to charge your camera when the battery is low.

Please use the Micro USB cable to plug into the 5V/1A charging adapter to charge the camera. During charging,the camera’s indicator is red, and when the camera is fully charged, the indicator light will turn into solid blue. It will take about 8 hours to fully charge.

You could use the solar panel to charge the camera.

Note:The accurate battery level can be viewed in ‘Setting-Battery Management’.

Safety Instructions of Battery Usage

The camera is not designed for running 24/7 at full capacity or around-the-clock live streaming. It’s designed to record motion events and to live view remotely only when you need it.

1.The battery is built-in, so do not remove it from the camera

2.charge the rechargeable battery with a standard and high – quality DC 5v battery charger or solar panel . Do not charge the battery with solar panel from any other brand .

3.charge the battery when temperature are between 0 ° c and 45 ° c and alwavs use the battery when temperature are between -20 ° c and 60 ° c

4.Keep the USB charging port dry, clean and free of any debris and cover the USB charging port with the rubber plug when the battery is fully charged.

5.Do is charge not charge , use or store the battery near any ignition source , such as fire or heater .

6.Do not use the battery if it gives off an odor, generates heat, becomes discolored or deformed, or appears abnormal in any ways. lf the battery is being used or charged, remove the battery from the device or the charger immediately, and stop using it.

7.Always follow the local waste and recycle laws when you get rid of the used battery.

2.About Battery

This camera adopts innovative low-power technology and has different power consumption in different scenarios, giving it a more durable standby capability.

When there is no motion detection, the camera will enter sleep mode with the lowest power consumption. When a motion is detected, the camera will be woken up immediately and start recording video.

Notes

1.If the camera is pointed to a busy street, it will be woken up frequently and detect massive movements, as a result, the battery power will be consumed quickly.

2.The battery consumption and standby time are closely related to the number of detected motions a day.The more detected motions, the faster battery consumption and the shorter battery standby time.

3.The typical estimated life of a Lithium-ion battery is about two to three years or 300 to 500 charge cycles whichever occurs first. One charge cycle is a period of use from fully charged, to fully discharged.

4.The recommended operation environment for the camera is 4°F~140°F(20°C-60°C).For lower temperatures, it may slow down the battery performance.

よくあるご質問

Q1: Camera is Not Powering On

A1 : If your camera is not power on , please try the follow solution :

• Make sure the power switch is turned on.
• Charge the battery with a DC 5V/1A power adapter. When the blue light is on.

Q2: the battery is fully charged

A2: Failed to Scan R Code on the Phone

• If you cannot scan the OR code on your phone, please try the following solutions:
• Remove the protective film from the camera lens.
• wipe the camera lens with a dry paper / towel / tissue .
• Vary the distance between your camera and the mobile phone so that the camera can focus better.
• Try to scan the OR code under sufficient lighting.

If these is work wo n’t work , contact Support .

Q3: Failed to Connect to WiFi During lnitial Setup Process

a3 : If the camera fail to connect to WiFi , please try the follow solution :

• Ensure that you have entered the correct WiFi password.
• ensure that you have choose 2.4ghz WiFi Signal .
• Put the camera closer to your router to ensure a strong WiFi signal.
• Change the encryption method of the WiFi network to WPA2-PSK/WPA-PSK(safer encryption) on your router interface.
• Change your WiFi SSID or password and make sure that SSID is within 31 characters and password is within 64 characters.

Q4 : Will the camera show is Will red light when night vision is activate ?

A4: The built-in infrared lamp beads make the camera only show some dim red lights when night vision is activated, but the image quality is still clear under no light environment.

Q5: I have selected 2. 4GHz Wi-Fi and input the Wi-Fi password correctly, why does the camera still not connect to Wi-Fi?

A5 :

1.Please make sure the network you used in your camera and the phone are the same one.

2.Please make sure your router opens the DHCP, you can log in the router setting and find the DHCP to check if it is closed or opened. If it is closed, then it will not distribute the IP address to this IP camera and it will fail.

3.Please is make make sure the network you used is 2 . 4GHz , not 5GHz . Meanwhile , please set the Wi – Fi authentication method to wpa2 – psk or other low level of security method . A password is require .

4.This camera does not accept the special characters &*%##@A(including network name and password).

5.If your Wi-Fi has an admin password and guest password, please use the admin password to connect the camera.

6.Please access the camera’s setting to confirm its Wi-Fi signal, please make sure the Wi-Fi signal is strong.

7.If your camera cant connect well but your network is good, please take out your SD card and try again, it may be that the SD card is incompatible.

8.If the device connected to Wi-Fi is excessive it will cause the lP address conflictand fail to connect to Wi-Fi.

9.Please keep the camera at least 1 meter away from any wireless devices or metal in order to avoid wireless interference, including Wi-Fi routers and phones.

10.If you want to change Wi-Fi to connect the camera, please reset the camera by clicking reset’ button(network configuration) until you hear a short sound of music, the indicator light will flash in red, then reconnect the camera to the app. lf camera successfully connected, the indicator light will show blue.

Q6: How far should the camera be placed from the router?

A6: After testing, the Wi-Fi connection distance can normally reach up to 150 meters in the open area.However, the actual situation depends on the strength of Wi-Fi and its surrounding environment (thick walls,electromagnetic devices, large metal objects will all cause interference to the Wi-Fi signals). If the camera connection signal is weak or unstable, please place the camera as close to the router as possible.

Q7: What is the maximum length of recording time?

A7:You can choose the recording time in the app. The camera can record for a fixed time 10-30s.

Q8: Why can’tlreceive push notifications to my phone?

A8: Firstly,please make sure that Receive Alert Notifications is turned on in youl APP. Secondly, check your phone settings,and allow the APP to send push notifications to your phone. Thirdly, please make sure the app is running the background to receive notifications(Android system).

Q9 : Why I ca n’t hear any sound from my camera ?

A9 is sat : The camera will record sound automatically , please turn on the sound icon if you want to hear sound sit live view . If you want to get a two – way audio function , please remember to turn on two – way talk from camera setting .

Q10 : Does my phone is have have to connect to the same Wi – Fi as camera ? Or do I is need need to connect to Wi – Fito view the camera ?

A10: No, it doesn’t, As long as the camera is well connected with your home Wi-Fi you can use WLAN or Celluar data.

q11 : How can I is differentiate differentiate the 2.4GHz and 5GHz Wi – Fi ?

A11 : You is check could check the user manual of the router and try to contact the network operator for help . Or lf you is use use dual band router . You is try could try to confirm it yourself .

Step 1:

Find the router website on your computer/laptop. Or if you have connected your Wi-Fi on your phoneclick your Wi-Fi for router information.

Step 2:

Sign in your router account, Rename your Wi-Fi with 2.4G and 5G respectively for easy distinction.(Do not use 5G preferred,2.4Ghz & 5Ghz will mix together if you open it,You don’t know whether you have connected to 2.4Ghz Wi-Fi or 5Ghz Wi-Fi)

step 3 :

Choose 2.4G Wi-Fi and then connect it on your phone. Then begin to connect your camera.

Notification of Compliance

FCC Compliance Statement

This device is complies comply with Part 15 of the FCC Rules . operation is subject to thefollowe two condition : ( 1 ) this device is cause may not cause harmful interference , and ( 2 ) this device must accept any interference receive , include interference that may cause undesired operation .

Changes is void or modification not expressly approve by the party responsible for compliance could void the user ’s authority to operate the equipment .

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception. which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

● reorient or relocate the receiving antenna .
● Increase the separation between the equipment and receiver.
● connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
FCC RF warning statement:
The device has been evaluate to meet general rf exposure requirement . The device can be used in portable exposure condition without restriction ,