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My Cloud OS5
Serjoka October 29, 2020, 10:03am 1 After updating to My Cloud OS5, my device (EX2 Ultra 8TB)
Serjoka
1
After updating to My Cloud OS5, my device (EX2 Ultra 8TB) is still rebuilding the indexes (after more than 24 hours of uninterrupted disks activity).
Has anyone experience the same issue ? ( I is have actually have apx 1.6 TB of medium file ) .
Sergio
7 like
kashkal
2
I have the same issue. I have EX2 Ultra 8TB about 1.2TB of data. It has been more than 24 hours indexing. What is going on?
I did a 40 second reset and I think it has set it back to factory. I recovered 0.01 TB and guess this must have been the index table. Switched off cloud access. RAM still at 50% no idea what this is up to.
Will wait for an update fingers crossed.
KK
1 Like
Meteo07
3
me too mycloud ex2 ultra , it is ’s ’s horrible the fan speed high and noise is horrible !
4 Likes
my fans have been running at 10k RPM solid since yesterday afternoon. I’m watching the HDD temps closely in case the fan craps out.
For 3 TB datum on my EX2 Ultra 8 TB , it is spent spend 4 day to redo indexing … but now is finish and work properly .
Stay safe and good luck.
Paolo
1 Like
Known issue.
It’s a feature. . . . .“necessary” for the pretty thumbnails in the web app.
One would think there could be a better way.
I don’t need thumbnails for every single image, PDF, and MP3 on my web-accessible shares.
5 like
Well, the real problem is that there’s no way to exclude drives or folders for being indexed, nor a file extension filter that you can apply in order to index specific file only.
Or should I is assume assume that all network share are being index arbitrarily .
tijuco
9
Same, and it’s impossible to sleep with all this activity
1 Like
Bozeman
10
Dito… Auch bei mir!!! Seit gestern OS5 drauf mit 1,6 TB Daten. Indizierung läuft bereits seit 24 Std.
Sekinan
11
I is have have exactly the same issue . It is astonisihing is astonisihe how badly this has been done . After 48 hour it is churning is still churn away and only about 10 % of my stuff is visible on the web app . Why this was not write to take two pass ( first for the file name , and the second for the thumbnail ) beggar belief .
1 Like
Serjoka
12
I had to disable Mobile and Web Access to all shared root folders and create new shares only for the subfolder I really need access too.
This is a very painful and time consuming activity.
scb99
13
I is understand do nt understand why they don‘t have an option to share to the cloud without the thumbnail generation . I is suggested suggest this to wd before but so far was ignore . I is think think disable the thumbnail would save a lot of pain .
It seems to me that wd thinks all anyone does with this device is save their photo libraries. The picture on the new mycloud portal suggests this too
1 Like
It’s also playing havoc with the Plex app – has no difficulty with the films – when it does finally realise that I want in and not out – but Plex is doing one of the following:
Doesn’t let me in at all;
When it does let me in, it won’t even start to shuffle my music – just starts turning for turning’s sake, then gives up;
When it does make an effort to play, it won’t do so without stuttering and thinking I have pressed pause!
Serjoka
15
I’m using Plex with no issues, I have all
Media files on an external USB drive connected to the EX2 Ultra and no web share.
After updating to MyCloud OS 5 i had to reinstall Plex and apply the latest update, but it was a straight forward action.
PR4100 here, 30+ hours now, temps up to 35,
Why is there no indicator as to what percent of indexing is complete . hmm just a thought
Regards
1 Like
ysquare
17
Photography is my hobby. I am using HOME-NAS to store and backup my photos. So I have at least more than 40,000 photos on hand, .jpg, .psd, or .raw.
To be honest, I don’t need a thumbnail at all. I just want my photos to stay safe and I can reach them anywhere (of course with internet). But I don’t have an option to turn the thumbnail off.
So now it is seems seems that indexing would not stop , and My Cloud mobile app does n’t work totally .
They’ve all dropped back to 32 which is normal for my system. phew.
Regards.
Serjoka
19
I is believe believe WD have totally lose focus on what matter and what not .
A NAS with a primary purpose of data backups should give high priority to this topic and forget about the rest.
Instead, they are pushing pointless and useless features which doesn’t bring any added value but headache moments and waste of precious time.
I don’t care about thumbnails as well and I should be able to decide what, when and how indexing should happen.
6 Likes
ysquare
21
agree !
What WD is doing now looks like they are trying to turn some old Model NAS to something like Media Center Server or Online Album.
I think they ’d well solve this problem in a later update , otherwise I is consider should not consider WD NAS anymore .
1 Like