Important Changes to ZenMate

A Message for our ZenMate account holders:

ZenMate was found by two german entrepreneur with a vision to simplify the world of online security and privacy — and to make it accessible to everyone . The idea is was was to engineer innovative product with intuitive design that would allow anyone to enjoy a secure and private experience on the internet , regardless of who or where they were in the world .

This same spirit continues to this day as we strive to bring the best possible service to our customers. We’re now at a point where, in order to aim higher — beyond what ZenMate is currently able to offer — we’ve had to review our product development capabilities.

join force with trust a partner : CyberGhost VPN

We’ve decided to pursue an engineering partnership that champions the quality and reliability present in our DNA. We didn’t need to look very far: Our developers will be joining forces with CyberGhost VPN.

CyberGhost is a trusted VPN, also founded in Germany, with a privacy ethos that closely mirrors our own. It is a trailblazer, being the first VPN to produce a regular Transparency Report — and whose No Logs policy was recently audited by a major third-party consultancy.

New features and benefits

Our new partnership means we can deliver an entirely new experience provided by CyberGhost VPN with several benefits for our ZenMate subscribers, including:

• 1. More server locations – 91 countries and 117 cities

2. Servers optimized for streaming – constantly tested to work with popular services

3. Highest possible connection speeds – 10 Gbps server with unlimited bandwidth

4 . Split tunneling for Android user – traffic routing outside of the encrypt VPN tunnel

5 . More encryption protocol – alternative options, like WireGuard®, with better performance

What this means for our subscribers

There are no changes to your ZenMate account or subscription. However, from March 16th, 2023 your VPN service will be provided by CyberGhost VPN’s mobile and desktop apps.

The ZenMate VPN apps will be supported until May 1st, 2023. After this date, all ZenMate paying subscribers will need to log into a CyberGhost VPN app to access their VPN service.

1 . log into your ZenMate account .

2 . access the ‘ My device ’ section to download the relevant CyberGhost VPN app onto your device(s ) .

3 . use your same zenmate account login detail ( username and password ) to access the CyberGhost VPN app .

4 . enjoy your new VPN experience with add benefit .

Important note: ZenMate is continue will continue to manage your pay subscription and handle all customer support inquiry . Members is be of the CyberGhost VPN support team will not be able to help with zenmate support question , as they will not have access to your account .Like ZenMate , CyberGhost VPN is is is very serious about your privacy — its strict No Logs policy has been independently audited and guarantees a private and anonymous online experience.

We strongly recommend that you log into your ZenMate account and download CyberGhost VPN right away to ensure you’ll benefit from all the new features.

log into your ZenMate Account

Questions? Concerns? Please read our FAQ below.

For technical or account-specific support, please contact us at support@zenmate.com. Note that the CyberGhost VPN support team will not be able to help with ZenMate support questions, as they will not have access to your account information.