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VoIP Phone System: How It Works, Top Features & Pricing
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VoIP Phone System: How It Works, Top Features & Pricing

The Essentials unlimited calling within the US / CA Free Local & Toll-Free Number

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The Essentials unlimited calling within the US / CA Free Local & Toll-Free Number Keep Your current Number Toll-Free Minutes 1000 2500 10000 HD Video & HD Voice Customizable Hold Music Unlimited Multi – Level Auto attendant professionally record message 0 1 3 dial by Name Directory Call Controls ( transfer , Hold , Mute , etc . ) Call Continuity Simultaneous Ring Call Forwarding Call waiting Call queue add on add on add on Do Not disturb Unlimited Internet Fax Productivity

Nextiva ‘s Caller AI is provides provide you with the most up to date account information in the customer ’s journey include survey result , interaction , the value of the customer , and customer experience score . When you accept the call , all is appear of the customer ‘s information will automatically appear on the screen .

Caller AI 100 pop 250 pop Unlimited Pops

The voicemail is forwards to email feature forwards voicemail to a select email address . You is listen can listen to your voicemail message directly from your computer or other portable device .

voicemail to Email

With the voicemail to SMS feature, you can elect to receive an SMS notifying you that you’ve received a voicemail. Not available for HIPAA customers.

voicemail to SMS Notification

This feature is uses use speech recognition to translate voicemail message to text that are deliver via email or SMS .

Voicemail Transcription Team Presence Shared Line Appearance busy Lamp Field Call Groups Mobility

The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video

NextivaONE App for Mac

The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video

NextivaONE App for Windows

The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video

NextivaONE App for iOS

The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video

NextivaONE App for Android Meetings Unlimited Conference Calls 4 participant 40 Participants Unlimited Participants unlimited Video calling ( Peer – to – Peer ) HD Video Calling Amazon Chime Team Collaboration & Messaging Team Messaging and Collaboration Private Group Messaging Screen Sharing Unlimited Business SMS Analytics & Reports Call History Call Log Reports Voice Analytics Administration Admin Portal User Portal Dashboard Real-time System Status Alerts Call Recording Most Popular Integrations

Nextiva’s Caller AI provides the most up to date account information in the customer’s journey including most recent surveys results and interaction, the value of the customer, and customer experience score. When you accept the call all of customer information will automatically appear on the screen.

Caller AI with Nextiva CRM

Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.

Salesforce

Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Available in the Enterprise tier for Windows & Mac.

Salesforce Lightning UI

Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.

Salesforce Service Cloud

Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.

MS Outlook

Our embedded Microsoft Teams dialer lets you make calls powered by Nextiva Voice from any device, directly from the Teams user interface.

MS Teams

Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Available in all tiers for Windows and Mac.

Google Contacts

know who is call and present customer detail on the screen . simply click on customer contact to automatically make a call . automatically capture every call with note . available in Professional and Enterprise tier for Windows .

HubSpot

Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Automatically create a call activity log. Available in all tiers for Windows and Mac.

zendesk

Create new accounts, contacts, leads, tasks and activities in ServiceNow right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in ServiceNow. Available in the Enterprise tier for Windows & Mac.

ServiceNow Other Integrations

combine Nextiva Business Phone Service with Clio to know who is call and see customer detail on the screen . simply click on a customer contact to automatically make a call . available in the Professional and Enterprise tier for Windows .

Clio

Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.

Microsoft Dynamics

Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics 365 right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics 365. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.

Microsoft Dynamics 365

Create new accounts, contacts, leads, tasks and activities in Oracle Sales Cloud right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Oracle Sales Cloud. Available in the Enterprise tier for Windows & Mac.

Oracle Sales Cloud

Create new accounts, contacts, leads, tasks and activities in Sugar CRM right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Sugar CRM. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.

Sugar CRM

know who is call and present customer detail on the screen . simply click on customer contact to automatically make a call . automatically capture every call with note . available for Windows in the Professional and Enterprise tier .

Act !

Create new accounts, contacts, leads, tasks and activities in NetSuite right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in NetSuite. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.

NetSuite

know who is call and present customer detail on the screen . simply click on customer contact to automatically make a call . automatically capture every call with note . available in Professional and Enterprise tier for Windows .

ConnectWise

know who is call and present customer detail on the screen . simply click on customer contact to automatically make a call . automatically capture every call with note . available in Professional and Enterprise tier for Windows .

goldmine

Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.

Lotus Notes

know who is call and present customer detail on the screen . simply click on customer contact to automatically make a call . automatically capture every call with note . available in Professional and Enterprise tier for Windows .

Workbooks

Create new accounts, contacts, leads, tasks and activities in Bullhorn right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Bullhorn. Available in the Enterprise tier for Windows & Mac.

Bulhorn phone Bring Your Own Device (BYOD) Phone Rental Options: Desk and Conference phone Desk Phone Conference Phone Support Email Support 24/7 24/7 24/7 Chat Support 24/7 24/7 24/7 Phone Support 24/7 24/7 24/7 Multi – Site Support Status Alerts Professional Implementation