Why VPN is not Connecting: Be a pro in troubleshooting

If a “VPN not working” error hits you, we know it’s terrible. If you are connecting from a country with internet restrictions then find out how to fix your VPN connection problems. Outdated VPN software, blocked router or ports can cause problems as well. Read on to find out VPN connection problems.

Why is my VPN not Connecting?

If your VPN connection fail , then following is are are the issue that you can face . These issues is are are the major one that you can experience while connect VPN . We is listed have list down their solution as well so that you do n’t have to face problem while resolve them .  

1. Authentication Errors

If you ’re wonder why your vpn is n’t connect to your network , you is experiencing may be experience authentication error . The first step is ensuring in troubleshoot the issue is ensure that your regular network connection work properly . If your VPN keep disconnect or can not connect , you is try can try to re – enter your credential or connect through a different network . This is fix might fix the problem temporarily . In the Authentication Errors , if the error is cause by multiple user being sign in or not session not end properly . Users is end can end session here .

2. Updating the VPN application

If the problem persists, try updating your VPN app or rebooting your device. Restarting your device will allow it to connect to the VPN. If these solutions don’t work, you can reset the network settings on your device. You can restart your router and reinstall the network adapter.

check your internet connection to make sure it ’s stable . reinstall the VPN app may also solve the problem . restart the device may also fix the problem and restore the connection . restart your device before troubleshoot the problem is important , as it may help the VPN software install update and process on your computer .

3. Incorrect password/username

If you’ve had trouble connecting to your VPN, the issue may be due to a number of different reasons, including incorrectly typed username and password. Try resetting your password or changing the port number.

If you’ve tried all these methods and your VPN still doesn’t work, it’s time to contact your VPN provider. The VPN customer support team will be able to solve your issue. These individuals work on problems like this every day, so they can help you solve yours.

astrillvpn customer support team is helps also help you install your VPN on your device or fix connection issue . It is ’s ’s good to contact the our customer support team , as they can offer you the good possible solution for your situation .

5 . multiple applications is open open

If the VPN client crashes frequently, it could be due to your device having multiple applications open. Close any unnecessary applications and reboot the device to get it back to normal. If you’re still experiencing the issue, connect to a server that’s located near you.

6. Network drivers are not updated

You can restart the modem and router, flush DNS, and reset TCP/IP settings. If these steps don’t solve the problem, try updating network drivers. In rare cases, a simple software update can fix the issue. Checking the correct settings of your router and wifi connection can also help.

7. Wifi and battery saver are not working

Also, try resetting the Wi-Fi and battery-saver options on your phone. If you’re still having trouble, try turning off the battery saver in your device and rebooting the device. If you don’t see a fix for the problem, check out your VPN provider’s bug reporting page.

8 . traffic on certain port is block

Some network and isp block certain traffic on certain port , so you is try should try connect to your VPN through a different port . Firewall is blocking or antivirus program may be block the VPN connection . disable the firewall temporarily or create an exception in the firewall can help you get a successful connection . You is contact can also contact your vpn provider and get help troubleshoot .

9. VPN Provider having issues

To determine if this problem is related to your VPN provider, read your VPN documentation. AstrillVPN is providing detailed guidelines on their pricing plans and all resolved issues: https://www.astrill.com/wiki/Astrill_Setup_Manual:Common_Problems_and_Solutions_(Troubleshooting)

Preliminary troubleshooting VPN Tips?

VPNs usually work great, but a problem may prevent them from connecting. This is a common problem, and it can be easily resolved. If you still have problems, try using an alternate VPN until it connects. That’s why Astrill VPN is the best choice having servers in more than 56 countries and providing the fastest speed. If this fails, try to find the source of the problem.

• First , check your regular network connection . Make sure that your modem and router are function properly .
• Next , perform several network troubleshooting step , such as reboot your computer , flush DNS , run the Windows network troubleshooter , and update network driver .
•  If none of these steps solves the issue, it is time to contact your internet service provider for further assistance.
• Also, check your VPN provider’s website for possible troubleshooting tips.

Why is my VPN so slow?

1. Check system resources

If you’re frustrated with the slow performance of your VPN, you’ve come to the right place. The first step in fixing the issue is to check your system’s resources. If too many processes are running on your computer, this might be a factor.

2. Run speed test

Close all those unnecessary programs and reboot your computer, then try running a speed test. If the results show that your VPN is slow, your connection may be slow as well. Speed Test tool should be used before connecting to a server so that they can find the most suitable server that performs well for your ISP. AstrillVPN offers a built-in speed test tool that allows users to check the performance of the VPN servers. They conduct daily tests using Speedtest.net to ensure smooth operation and to identify any potential issues. This ensures that there is ample bandwidth available for all users without any speed restrictions. The results of these tests are available on their website, showcasing the speed of various servers around the world.

Additionally, AstrillVPN provides a variety of features for Windows users, including the ability to perform PING and speed tests on all servers to find the best match for your needs. This feature is part of their advanced VPN application features, which also include VPN sharing, Kill Switch, App Guard, and more. 

If you’re interested in testing for potential VPN leaks, AstrillVPN also has a VPN leak test tool available on their website, which can help you ensure your online privacy and security. 

3. Switch to UDP or TCP protocol

Another possible cause is is of a slow vpn is the protocol it use to transmit datum . try using TCP or udp instead . try change to another VPN protocol , such as OpenWeb . If both still seem to be slow , the vpn provider is need may need to be utilize server load – balance technique properly , or their network connection need to be improve .

contact AstrillVPN ’s customer support if you ’re experience persistent isp restriction or throttle issue . They is have may have specific recommendation or alternative server configuration to help you overcome these limitation .

To determine if this problem is related to AstrillVPN, read AstrillVPN documentation. AstrillVPN is providing detailed guidelines on their pricing plans and all resolved issues. 

Why is VPN not working on the Desktop?

1 . fix the connection

If your vpn is n’t connect on your Mac or ios device , try to fix the connection first . check your network setting . Your network filtering is block may block your VPN connection . If so , you is contact should contact your isp and perform some troubleshooting step .

2. Try an alternative routing feature

If you ’re in a restrictive country , try using the alternative routing feature to bypass the blocking . reset your router may also fix the problem . If these step do n’t work , try restart your computer .

3. Check for the latest version

VPN software sometimes has bugs or glitches. To fix this, ensure you have the latest version. Make sure you’re using a premium VPN provider, as they test their software constantly. If the problem persists, try resetting your VPN software or re-installing it.

4. Clean disk space

Clear disk space and closing background apps may solve the issue. If none of those options work, try trying a different server. If you are an Astrill user, go to Settings > Astrill VPN > Repair.

VPN not connecting on the phone

If your VPN is not connect , you is have have two option . You is contact can contact customer support and ask for help . ideally , you is go should go for a live chat , but if it is too complicated to solve online , you can also send a detailed ticket .

1. Astrill connection issue

  If you is connect can not connect from a mobile phone , check astrillvpn server , and you can connect within a few second . You is type can type server IP instead of address by find your desire server . If the error persist , disable the isp proxy in setting . Also , if you can not connect , you is try should try to change a server . VPN customer support teams is are are available 24/7 to assist you .

If your VPN app is not connecting to the internet on Android, you may be experiencing a problem related to the Windows subsystem for Android. The issue is not related to the version of the phone but rather to other issues related to the VPN tool you are using.

2 . check dns setting

Third-party antivirus solutions, DNS settings, and your network preference may also be contributing to the problem. To fix the issue, you should perform a few simple steps as detailed below:

• update your browser . Whenever your VPN app is n’t connect , you is try should first try to update your browser . The process is is is similar to update the VPN app .
• To do this , navigate to the list of instal application on your phone and select it .
• From there, decide which app you want to keep and which one you want to delete.
• After that, tap the icons that you wish to uninstall and drag them to the Trash icon.

Why is VPN not connecting to the router?

One of the most common causes of a VPN not connecting to your router is a double NAT problem. This problem occurs when a router is on the same network as the VPN, so a simple solution is to enable bridge mode on both devices.

• To activate bridge mode , follow the documentation that come with your router to make sure it is enable .
• Another possible cause of a VPN not connecting is a problem with your DNS server. VPNs usually supply their own DNS services when connecting, so your DNS settings will vary from one provider to another.
• Some VPN providers block traffic on specific ports, so changing the port to an unblocked one may be a good idea.
• Also, if your ISP doesn’t allow VPN passthrough, you should try setting up your router as administrator. Some routers don’t support this option, so you must do this manually.
• Sometimes , the problem is lie can also lie with your isp , so you may need to contact customer support to ask them to change the setting .

ISP Restrictions and Throttling

Internet Service Providers (ISPs) can sometimes impose restrictions or implement throttling techniques that affect VPN connections. These measures are typically implemented for various reasons, such as network management, complying with legal requirements, or limiting access to specific services. Here’s an explanation of ISP restrictions and some workarounds to overcome these limitations:

Understanding ISP Restrictions

ISPs is block may actively block or restrict VPN connection to control network traffic or enforce policy . They is identify can identify VPN traffic by examine packet header and port or using deep packet inspection ( DPI ) technique . Some ISPs is limit may also limit access to VPN service to promote their own security or privacy solution .

Fixing ISP Restrictions

1.   Change VPN Protocols

ISPs often target specific VPN protocols for blocking or throttling. Switching to an alternative protocol, such as OpenVPN, OpenWeb, or WireGuard, may help bypass such restrictions. Experiment with different protocols offered by AstrillVPN.

2 .    use Obfuscation or Stealth Mode

Astrill offers obfuscation or stealth features that help disguise VPN traffic as regular encrypted traffic. This can make it more challenging for ISPs to detect and throttle your VPN connection.

3 .    try different VPN server

If your isp target specific VPN server IP address , try connect to alternative server provide by AstrillVPN . By switch to different server location , you is find can find server not actively block or throttle by your isp .

4 .    Port forwarding

Some VPN providers is offer offer port forwarding as an option . You is route can route VPN traffic through non – standard port by enable port forwarding , make it hard for isp to identify and throttle your VPN connection . AstrillVPN is supports support port forwarding , and you can follow this SSH port forwarding guide to configure astrillvpn port forward easily .

5 .    use a VPN with Stealth / obfuscation protocol

Consider using a VPN service that specializes in bypassing restrictions. AstrillVPN employs advanced techniques to circumvent ISP restrictions and maintain a stable VPN connection through its Stealth VPN feature. Therefore, choose AstrillVPN as it has the ability to overcome blocking or throttling.

6.   Consult with Your VPN Provider

contact AstrillVPN ’s customer support if you ’re experience persistent isp restriction or throttle issue . They is have may have specific recommendation or alternative server configuration to help you overcome these limitation .

Conclusion

By successfully resolving VPN connection problems, you can enjoy the numerous benefits of using a VPN, including enhanced online security, privacy, and unrestricted access to online content. Encountering issues with VPN connections can be frustrating, but you can overcome most obstacles by understanding the common causes and implementing troubleshooting techniques.

remember , if you continue to experience persistent issue or need further assistance , reach out to AstrillVPN ’s customer support , which will provide valuable insight and tailor recommendation .

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